Name: The Croft
Address: 36a Melton Road, Oakham, Oakham, Oakham, LE15 6AY, United Kingdom
Rating: 0

Smoke-free property

No elevators

General

Free Wi-Fi

Internet

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Health and Safety Measures

Location

At the apartment

Nottingham (Tollerton) Airport

Sywell Aerodrome

East Midlands Airport

The Croft

The flat was clean , well equipped. The problem was the. Open stair area ,very unpleasant ..

Oakham

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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25-beds

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3-beds

30-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

2 disabled guests unable to gain access to the property.  Access stairway too dangerous. Environment at the property and surrounds were extremely rough, too unsafe to stay. Both guests were too frightened to stay at such a rough location.  Access was via a eternal metal staircase which was too dangerous for  two severely disabled guests to access and use.  Also to gain access we would have needed to brush past washing lines containing filthy clothing.  A total nightmare.  The owner failed to make contact urgent about this awful situation.Expedia systems make it impossible to speak to a customer service agent.  We consider that we were seriously misled and were caused serious levels of distress.  Other members to the public and a local hotel assisted in helping 2 severely disabled pensioners to obtain suitable accommodation .We felt thoroughly cheated and conned in this situation with neither Expedia or the owner of the property had fulfilled any obligations to the customer.This serious failing is being referred to Rutland Country Council trading standards, Rutland Tourism and Political Representation at national level etc.A very high price was charged by this provider which was comparable and in excess of 5 and 4 star hotels used during our 3 month wait fo our new home to be completed.We would not have stayed at this location even if it was provided free of charge, for the safety reasons outlined above.A truly nightmare experience with excessive prices

The Croft

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Available rooms

Location

Description of the apartment

Services and amenities

Popular

General

Internet

Parking

Pets

Health and Safety Measures

Conditions of accommodation

Conditions of accommodation

Additional information

Payment

Payment

For corporate clients