Premier Inn Eastbourne Town Centre

Let’s be real—when you book a Premier Inn, you know exactly what you’re getting: a comfortable bed, great pillows, and a steaming hot shower. But what sets this Premier Inn apart isn’t just the amenities—it’s the incredible team. Dawn, the night manager, is simply outstanding. Nothing is too much trouble for her. Need a local recommendation? She’s got the best tips, from food spots to the perfect pub. Lost? She’ll guide you. Need a taxi? Dawn has it sorted. She’s a walking, talking concierge service wrapped in warmth, efficiency, and a wicked sense of humour.. But this review isn’t about Dawn. As a solo female traveler, there’s always a small worry when you’re unwell in an unfamiliar town—especially late at night. It was nearly midnight on a rainy Saturday when I started feeling unwell. The last thing I wanted was to navigate an app, search for a late-night pharmacy, or wander the streets alone. So, I headed down to reception, where I met the incredible Cai. Without hesitation, Cai found multiple options for me. But with the cold, the rain, and my exhaustion, the thought of a long walk in the dark wasn’t appealing. No problem—Cai went above and beyond, ensuring I felt safe, supported, and not alone in an unfamiliar place. His kindness and reassurance meant the world to me in that moment. Yes, every Premier Inn guarantees a good night’s sleep, but at Eastbourne Town Centre, you’re also guaranteed a team that genuinely cares. The staff here don’t just do their jobs—they go out of their way to help. So, thank you, Cai, for your kindness, and for looking after me when I needed it most. You made all the difference