Name: Hydro Hotel
Address: Queens Promenade, Douglas, Douglas, Douglas, IM2 4NF, Isle of Man
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Bathtub

Shower

Rooms

Laundry

Shoe shine

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

German

Russian

English

French

Languages Spoken

Fishing

Recreation

Parking

Free parking nearby

Free Parking on Premises

Event facilities

Fax and copy machine

Business

Family/Kid Friendly

Kids

Location

At the hotel

Room amenities

Douglas Beach

Isle of Man Airport

Hydro Hotel

Douglas

Stayed at the Hydro Hotel in Douglas for one night whilst visiting the Isle of Man. 

It is a dated hotel, but so are many of the other hotels on the Island. But it’s a clean hotel and the room was spacious, and had a great sea view.

Staff were attentive and friendly, which made for a nice stay on the Island.

Great location, but a dated hotel

The hotel is within easy walking distance of the Manx Electric Railway but a long way from the town centre. 
 There is however a frequent bus service.
Our room was on the small side but had everything you would want and was attractively decorated.  No sea view as is the case with most of these Victorian seafront hotels as they have only limited frontage; some rooms have side sea view.  The shower had limited pressure (we were on the 5th floor) but was very hot.  There was one day when the hotel was cold and in immediate response to complaints the heating was taken off the timer and switched to 24 hours.  Our room was serviced daily.
The food in the restaurant was invariably excellent.  Evening meals are ordered at breakfast which reduces waste and improves quality.  It also makes service quicker.
All staff were friendly and professional - they clearly wanted everyone to have a good time.  Reception is not always manned but inquiries can usually be dealt with in the bar next door.
This hotel would be a struggle for anyone disabled.  There are no ground floor rooms and the single lift stops between floors so that you have to go up or down a few stairs to get to your room, also negotiating 2 heavy fire doors.
We would be happy to use the Hydro again.

We enjoyed our 5 days at the Hydro.  

Excellent hotel clean and tidy hotel good food nice hot plates and good amount of food friendly staff I found the shower a bit small for me to get into but I would certainly consider coming again possibly early in the year probably a coach holiday

Gardiners coach holiday

Hotel was very dated and not suitable for disabilities as there are plenty of stairs throughout. 
Food and staff were excellent! There was a wide variety of food and the staff provided a nice and friendly service and nothing was too much trouble.

Not suitable for disabilities

The hotel definitely needs refurbishing and updating.
Our fifth floor room was a decent size and relatively clean. One quilt cover looked like it was years old because it was cream coloured.
Bathroom OK except for shower drain ......... absolutely black and full of scum and hair.
Self-service breakfast was good, and dinner was OK. The downside, you had to order it at breakfast.
The staff were pleasant and polite.
Not good for people with mobility issues as steps into hotel entrance and stairs from the lift to all rooms.


Definitely needs refurbishment and updating 

a good location opposite the seafront, the rooms are very nice and clean,
their is No car park at this hotel,  only parking bays on the sea  front
small bar area which was nice,
the meals were ok
a short walk from the ferry terminal, 


good location

Great location for mini railway and walking to beach and Douglas. Clean room with view of Beach and the sea, near fury and chips and local shops and bars, quite expensive as it was TT weekend but was there for a Darkness gig so was to be expected.

Good location for the Mini Railway

I was  very concerned after reading recent  reviews about the hotel but was  very pleasantly  surprised. Stayed there for 6 nights as part of  a Just Go coach holiday. Our bedroom, which was a good size had a seaview,  It was clean and  fresh towels were left every day. Generous supplies of teas and coffees in the room. The food at dinner was very enjoyable with a vegetarian option always available. no tired salad or tinned fruit everything fresh and at its best. 
All the staff were very pleasant and helpful, especially in the dining room. 
It was a comfortable walk into the town centre all level access, there were frequent buses if preferred.

Pleasantly surprised

Good staff and food small bar area, breakfast is buffet,dinner pre order, bedrooms small but do the job pillows had to changed four times stay were so badly stained. Towels were changed every day if you wanted, staff really are the star’s here. Would I stay here again personally no, there are a couple of pubs nearby that also do food hope  this review helps.

Personally would give it a miss.

Just returned from a week's stay here as part of a Just Go holiday. Room was clean, comfortable with en suite bathroom. An older building, as mentioned in other reviews and access could be difficult for those with limited mobility - the steps up to the front entrance are numerous and quite steep; the lifts are effectively between floors, where to access you have to either walk down or up a flight of stairs to or from your room.

The staff are wonderful and are probably the making of this hotel; we had excellent service throughout and were particularly looked after by Alex. Nothing was too much trouble. Food was varied and generally very good and well managed, despite catering for two coach parties. Breakfast is a buffet and you pre-order your evening meal from a menu provided at breakfast. Snacks are available at lunchtimes. 

The hotel is a 20-minute walk from the town centre and several buses pass by, along with the horse drawn tram. The electric railway is a five-minute walk in the opposite direction.

Would happily stay again, should we return to the Isle of Man

Hydro Hotel

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