Name: Orchard & Avenue
Address: 2 Mill Street, Bradford, Bradford, Bradford, BD1 4AY, United Kingdom
Rating: 9

Smoke-free property

Ticket assistance

Reception desk

General

Laundry

Concierge services

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Parking

Pets Not Allowed

Pets

Location

At the apartament hotel

Napoleons Casino

Bradford

Fuse Art Space

Little Germany

Bradford Police Museum

Hollywood Bowl

St George's Hall

Grosvenor Casino Bradford

Bradford City Park

LaserZone

Bradford Ice Arena

Leeds Bradford International Airport

Etihad Stadium

National Football Museum

Arndale Centre

Piccadilly Gardens

Manchester Cathedral

Exchange Square

Royal Exchange Theatre

Manchester Art Gallery

Albert Square

Manchester Conference Centre

Manchester Central Library

Manchester Palace Theatre

People's History Museum

Manchester Opera House

Manchester Central

Manchester Museum

Museum of Science and Industry

Whitworth Art Gallery

Old Trafford

Manchester United Museum

Manchester Airport

Orchard & Avenue

Attended early last year and the guy who gave me the key asked for my ID.  I gave him my ID with my historic address on, he took out an old phone and took a picture of it.  As the ID wasn't valid I thought not to worry about it.  Low and behold, only 3 days later my credit file is covered with applications against my previous address.  I have since logged this but this fraudster has once again began to start applying for credit in my name.  I stupidly didn't write a review on Booking.com, but please avoid at all cost

FRAUDSTER - STOLE MY IDENTITY DO NOT USE

Reserved apartment for a weekend getaway. Travelled up from West Mids, got to the apartment an hour b4 check in to be told the room wont be ready till 4pm! And the business was under “new management” therefore the building had been made available as a gesture to me n my friends to honour the booking! Clearly a lie as other people were occupying the building aswell. Anyways Was offered a room to crash in whilst the “new owner” - and cleaners worked to get the apartment ready for us. Finally checked into the apartment at 3:30. Burn marks on the flooring and broken tiles in the bathroom. Toilet seat broken unusable...had to make do as was told this isnt getting fixed! Broken shower and hot water kept running out. Was offered a second apartment for sole use of bathroom facilities but room was under refurb..not ideal! Dirty towels and bed sheets...then at time if payment the owner tried to charge me more than the price I had been quoted bearing in mind I had made the booking last year! Tried saying its a new business n different rates however when told its not my problem im not paying any more as I have been quoted a price already he backed down n accepted the original price...heaters were all hanging off the wall...as were plug sockets. no breakfast hamper as promised at time of booking over dated milk in fridge. Not enuff dishes Corridor constantly smelt of weed and “new owner” was hard to get hold of...absolute joke and a nightmare of an experience. Would like to see new refurb

Shambles

We weren't met at check in.  Another resident rang 'someone' and then we got a call.  On enterring the apartment, we were unable to find a key so we could lock up the poperty when we left. We called the 'owner' who brought a key. There was a very 'fragrant' smell in the corridor as we walked to the apartment.
We paid for continental breakfast for both days.  The only thing to eat in the fridge were four pots of jam. Hotels.com site that we booked through said we would have toiletries - there were none.
The mattress on the bed had a dip in it that led to two quite uncomfortable nights for my partner.
We had a visit from the local constabulary checking we had rented the room legitimately - apparently some apartments on our floor are rented out 'by the hour'......
It seems we aren't the only ones to experience this either.

Disappointing

No breakfast, toilettries were provided. No key avialable on check in. A very pungent fragrence on the corridor. The mattress could do with changing and the cooker did not work, which because there were no pans and very little crockery. Situated in a really good place, even though the late night visit from the local constabulary was unexpected.

Lots of potential

Very bad experience. Not a professional. Invoice are not forgery. After payment not attending calls.

Very Bad experience

We booked a long stay some time ago and were asked for money upfront due to the length of the stay. Over the last couple of weeks we have been trying to get hold of Orchard & Avenue with no luck. No one answers the phones or emails. We have just found that they have charged us again on the credit card provided to guarantee the booking. When checking with businesses we work with in the area and they have heard the Orchard & Avenue apartments are closing. If you have booked with these apartments check your credit card accounts, we have been charged twice and have no accommodation.

Fraudster - Don't book here

never againhad no access had to make calls to gain entryno reception

NEVER AGAIN

I’ve been to Orchard & Avenue 3 years in a row for a business event and for me the place just keeps improving! Very clean, housekeeping provided on a daily basis, all amenities nearby. 
I have already booked my return for next year and after a lovely chat with Mohammad. Expect big things from this place over the next year!!

SUPERB AS USUAL!!

Firstly had the room cancelled because of a leak. So spent my day trying to sort out with Hotels.com to be told the room is sorted. Got to the apartments there was no one at the desk. Called a number on the desk they said walk into the room and the key is on the table. Asked me to send a photo of my drivers licence as proof of identity. When we got into the room the first thing which we noticed was the smell (damp smell). The bed was on the floor frame was broken. I went to the bathroom but the door handle was broken we had no privacy. There was only one towel between the two of us which I was repulsed by (who would want to use a towel if someone else used it even if its your other half!). The cabinet handles were broken, the stove top was rusted over, kitchen utensils were so stained and old if I carried out swab testing i’m sure I would have come back with all 99.9% of bacteria/viruses disinfectant claims it kills. Remove the blanket off the sofa and you’ll find a stained excuse of a sofa which I think they picked up from the side of the road. No batteries for the remote to Tv and a closet with no hangers. I noticed I did not see an iron. I called the concierge service and was told I’d receive one in 15 mins. 40 mins had gone by with no sign of an iron. Called again was told to go into the next room and I’ll find one, I didn’t find one on my wild goose chase. So my husband called and told him that this is ridiculous, the guy literally hung up on him!

Worst hotel experience ever!

Smoke alarm wasn't present and beeped all night.Cracked tiles and grout missing in bathroom. Lounge blinds broken. Two plug sockets broken and covered in gaffer tape.

Orchard & Avenue

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Paid on the spot

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