Name: The Ollerod
Address: 3 Prout Bridge, Beaminster, Beaminster, Beaminster, DT8 3AY, United Kingdom
Rating: 9

Smoke-free property

Heating

Garden

Terrace

Express check-in

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

Reception desk

General

Non-smoking rooms

Room service

Family room

Hairdryer

Shower

Rooms

Laundry

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Breakfast

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Bike rental

Recreation

Parking

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Babysitting and childcare

Family/Kid Friendly

Kids

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Exeter International Airport

The Ollerod

Beaminster

We loved the bar area and really enjoyed the Sunday Shared Roast Dinner with a dessert of sticky toffee pudding! Highlight was the staff as service was excellent especially in the restaurant. Room 8 was spacious and elegant and the breakfast had a great choice of quality produce.

Great Sunday Roast

We stayed two nights on 3/4 Feb. Dinner was delicious. Our room, which was not the cheapest was apparantly above the kitchen. We could hear the extractor fan, the back door being banged, every time a kitchen staff member went outside. Until 11 pm we could hear a rather loud TV and then all through the night we heard loud snoring, so did not get a lot of sleep. The culprits were in the room below. I talked to the very nice housekeeper who immediately offered to move us to no 1 which was quiet. However, the chandelier was small and even with that on and two side lights, one could not read. There was a standard lamp in the room, but that was only good for one side of the bed.  Next morning I gave up having a shower, because the water ran cold for at least 7 min. My husband tried again and the water was hot. A note should be displayed telling customers that it would take a while. The plug did not work so difficult for shaving water.  Whoever is running a hotel needs to sleep in each room to see the problems. We would not stay again which is a shame because we have a daughter living locally and will need to find accommodation a few times a year.

Restaurant good. Lovely staff. Rooms not good.

Well what a great surprise….the food this evening was just spot on,  everything was beautifully presented and tasted absolutely delicious, when Kirsty took our plates away they were completely scraped clean!! The tomato sorbet accompanying the prawn cocktail was genius, I love a Bloody Mary as all the staff know at the Ollerod and this was so sublime and very well executed. The pork belly was melt in the mouth. Well done Tyler this is possibly the best meal that we have had in so long. Great staff, lovely welcome and we all left very happy. Merry Christmas to all the staff that work so hard to make our dining experience perfect. Thank you xx

Christmas supper with friends

If you hadn’t been to the Bridge House Hotel before you went to the Ollerod you probably would have no real issue with the Ollerod. Sadly compared to the Bridge House the cosy feel and atmosphere of the Bridge House has gone through the changes. No issue with the rooms just the public areas which feel cold and not fitting for a country hotel.

Sadly not what it was

A very comfortable and stylish hotel with a very good restaurant. Attentive and friendly staff. Private parking. Just a few minutes walk to the town centre. We were made to feel very welcome by the staff and would certainly stay there again.

Delightful accommodation and very good food.

was ok - expensive for what it was. had
the italian steak with fries. regular sirloin nothing special. husband had the lamb kofta which did look ok. 2 cocktails and one pint with a baked camembert to share £90. a little steep for what it was. staff very friendly.

ok, nothing special quite expensive

Not what it once was! We recall back in the days of the BridgeHouse hotel when things seemed to be special and a valid reason for travelling as far as we did, sadly no more. Kitchen staff and management we assume smoking in the car park, with the chefs language beyond acceptable in a kitchen let alone a public space. We won’t be returning and nor will our our friends, we’re still trying to get our head around the guys response when we raised the issue of toilet making an awful noise throughout the night, oh well, you, live, you learn. 

Disappointed from the off

We stayed for 5 nights having the apparently the largest room in the hotel (6).

Arriving on a Sundays and pre booked the Sunday Roast  lunch we  checked in and had the Roast £62 for two for  2 course meal. We asked if we could sit in one of the other unused restaurant  rooms in the hotel but was told  we had to eat in the  covered patio area. We were seated in a corner adjacent to where the staff were in/out and  the wind  kept gusting through the area and eventually  our roasts turned cold very quickly. 

Apart form breakfasts we never ate again at the hotel. The actual breakfasts were okay but nothing really different from many other places, this said   each morning we had to ask for  serviettes or  cutlery that were never set and we noticed many  of the crockery cups were chipped.

Our room was very nice, spacious and pretty clean,  we found the lighting very poor  if you wanted to read anything. Also the room was  quiet until the last night of our stay, when late at night someone arrived to stay in the room above ours and you certainly  heard  footsteps and talking. So we were lucky we were leaving the next morning, otherwise we  would have had to complain. You need to be  aware that if you also stay in this room that  you will hear people using the gardens area during opening times as the rooms are not double glazed.

The staff were friendly and helpful. Not sure if the owner was about, if he was he did not make himself known which may also reflect in the fact that I see the owners to not reply to the recent reviews about the hotel. Maybe its because as a ex Michelin chef  the attitude maybe its not important to see how customers rate you.

Price not reflected in delivery

The Curry was absolutely delicious. Great ambience in restaurant. Staff excellent. If you get a chance to go. GO
Wine was reasonably priced and very good. Bar well stocked. They do a great Margarita as well.
Thoroughly recommend. 

Dining at the Ollerod

From the moment we arrived until we left the customer service was excellent.  The room was one of the best we've stayed in.  A well planned bathroom with shelves upon which to palce items - rarelly seen in hotels and a seperate seating area.  The first problem came when we tried to log-on to the hotel wifi - the signal strength was so low only occaisonally our phones and laptop found it. May be we have got so used to having strong reliable wifi in hotels you don't realise how limiting it is when you can't access wifi.  4GB of data was used because the wifi was so poor.  The person in reception informed us it was often unreliable.  I wouldn't recommend the hotel if you plan to work unless you have unlimited data plans.

The dinner in the hotel was excellent and service in the bar was second to none.  Our main dissapointment was the breakfast - it didn't match the otherwise excellent service and quality of the hotel.  There was very limited choice of cereals, no fresh bread or rolls, and no continental breakfast such as hams and cheese.  There was a hot choice but again limited.  For a hotel of this quality you'd expect a considerably better offer.  

We wouldn't return.

The Ollerod

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Paid on the spot

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