Marriott Resort Palm Jumeirah Hotel

From the moment we arrived at the Marriott Resort Palm Jumeirah, the experience was exceptional. This trip was a surprise for my mum, and the entire team went above and beyond to make it truly unforgettable. From the first emails with the reservations team to check-out, communication was warm, professional, and personal. Rania Chamoun, Priya Thakur, and the whole team were absolutely fantastic - ensuring every request was noted and delivered, from early check-in and late check-out to a beautiful room with a stunning view and perfect twin bed set-up. The personalised touches for my mum were heart-warming. The team took the time to ask about her preferences and incorporated them thoughtfully into the stay. The attention to detail, kindness, and genuine care shown by every member of staff made us feel truly valued as guests. The resort itself is spectacular - spotless rooms, breathtaking views, fantastic dining options, and a perfect location on Palm West Beach. Every interaction, whether at reception, valet, or in the restaurants, was marked by professionalism and a genuine smile. I cannot recommend Marriott Resort Palm Jumeirah highly enough. They didn’t just meet expectations; they created lasting memories. This is hospitality at its absolute best, and I will definitely be returning. Thank you to Rania Chamoun, Priya Thakur, and the entire team for making this such a special week for us! — Perrie Wilson