Name: Otel Mustafa
Address: Pamukkale Mahallesi, Pamukkale, Pamukkale, Pamukkale, 20280, Turkiye
Rating: 7.8

Air conditioning

24-hour reception

Currency exchange

Smoke-free property

Heating

Ticket assistance

Terrace

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Room service

Hairdryer

Shower/Bathtub

Shower

Toiletries

Rooms

Laundry

Safe-deposit box

Concierge services

Luggage storage

Wake-up service

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

Tour assistance

Tourist services

Hiking

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Cardak Airport

Otel Mustafa

Helpful fast service ,very polite.
The atmosphere very friendly.
They have a wood fired oven and cooked fresh pita dough.
They have a good selection of fresh sweets,and a full bar.
The quality of fresh food was excellent.
The photos on the menu are a mistake as they do not do the food justice.

The owner of the hotel was very kind, gracious, and helpful.  He went out of his way to make sure that we were happy.  The food at the hotel was also excellent!  We would definitely recommend staying here.

The owner and the cook are ready to do their best, they even gave me a ride to the railway station when I asked to book me a taxi.

Restaurant food is great, lovely breakfast and lunch with good Turkish coffee served with Turkish delight.  Service is also friendly and efficient. Has a great central location and a lovely view of the travertines. Nice terrace too. Highly reccomend.

I had a really lovely overnight stay here. It’s a cute family-run hotel, with clean and comfortable rooms. It’s also very close to the Travertines. But the staff are what makes the place special, everyone was so friendly, especially Gökhan, who went above and beyond to look after me! They let me check in early too, as I got in on the night bus. Masterchef Jenk in the kitchen was a highlight too! I highly recommend staying here - had a great experience!

The location couldn't be better, the place is right next to Pamukkale and hierapolis. Staff are super friendly too. Anything I asked for was sorted out super quickly and the food was not bad either. Can't find anything to complain about so 5 stars

The restaurant is awesome. We found the restaurant by accident and the food service and the price for all excellent. Cindy couldn’t have been more helpful and we wish we had more time to go back there another night and enjoy his service and great food.

This is one of the best small hotels I've ever been into. The hotel is located literally at the entrance of the Pamukkale Travertines. Rooms are clean and cozy, air conditioning works fine. The service is amazing. Hotel staff is friendly and polite, they answer all the questions and provide you with excellent tour advices. The awesome balloon tour is available at the helpdesk at a reasonable price. The restaurant is good: cozy terrace, balanced breakfast, unlimited çay. Nargile is available. Wifi worked a bit randomly, but it worked. The quality to price ratio of this hotel is excellent. Definitely recommend.

Beautiful food, beautiful sevice, beautiful people. Very good prices for both food and wine. They wanted to charge us 3 times the price we paid here for wine just down the road. There is a locely ambience to the roof top with a view of the reavertines. Highly recommended!!!

Pamukkale

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external-private-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

We, family of 4 including two teens reached a closed Mustafa early morning 6:30.We called the number pasted on the closed door and immediately a smiling Jenk opened the door and lead us to a room, no questions- no check in formalities.Later when we talked he told me he never let women and children wait in vain.The property has an old world charm and great food.Though we didn't stay the night the few hours we spend was enough to recommend Mustafa to everyone. You can just walk and climb to the Hieropolis via the Travertines if you plan to explore the wonder on your own.Rooms are small but cozy and clean.Theres wifi and hot water and totally friendly staff who make you feel at home.Gule Gule Mustafa

Friendly little place close to the Hierpolis

Lovely experience!

Cozy and best

A guesthouse as it should be: friendly, clean, great staff and fairly priced. The location is perfect as is it is really close to one of the entrances of the travertines.

The staff of Mustafa is very helpful. The guesthouse itself is Nice to zit and relax with a beer. Rooms and beda are fine.

Thanks Mustafa for a great stay!

Guesthouse as it should be!

I am reviewing the restaurant at this hotel. The food was excellent and the service was as well. I had the grilled chicken and it was cooked perfectly. My partner had the sea bass and said it was very good as well. We shared an aubergine salad.  Our waiter was really nice and  was a very good server.  I highly recommend this restaurant and would eat there again.

Excellent Food and Service

The hotel itself is great, no complaints but be aware of a guy called Farouk there, he is very nice when he talks to you, but if he organized you a trip, he will promise alot of things that he wouldn’t do, for example: 1- we told him we need a woman pilot for paragliding, he said we will bring one from fetihye and he kept saying wait two hours she will be here and when we went to the top, no woman pilot was there and we were forced to be with a male pilot against our wishes even we were ready to pay extra 100$, 2- he told us the trip will include lavendar gardens, historical places and salda lake if we pay 500$ for the journey, we paid that and he manipulated us and did not get us to any of these places, 3- he organized antalya trip and promised land of legends, old city and düden waterfalls which we fully paid for, then the driver he sent did not know where land of legends is and we asked if Farouq paid him land of legends tickets so he can pay on our behalf? He said no he did not. Our flight is at night time because we thought we will go to land of legends and because of that we will either have to extend our stay in anatalya and pay for an extra day with no plans or pay to change flight tickets and have it earlier if possible, he is not answering his phone saying someone had an accident, but to be fair he did provide us with a nice apartment in antalya and he got us the best kind hearted driver named cucksal, otherwise I highly recommend you not to use his services.

Avoid tourism services from Farouk!

The hotel was in a great location, very easy to get to on the dolmus/minibus from Denizli, right by the entrance to the travertines, with great view of them from the cute upstairs patio lounge.  The hosts are super friendly, and make good meals.  The ruins of Hierapolis above the travertines are hardly mentioned in lists about Turkey but were among the best I've seen.  The combination of the amazing ruins and walking and bathing in the travertines made it one of my favorite places in Turkey.  I'd happily go again and say at Otel Mustafa.

Couldn’t really get a better location, 2 minute walk to Pamukkale Town entrance. On the street with many restaurants, the food is supposed to be nice there also. WiFi worked okay,although there was a power cut for a short time. Very hard pillows. Very basic room but for the price you can’t expect more. Staff were nice. Could have had a cleaner bathroom though.

You get what you pay for

My Mom and I stopped by at the patio restaurant of this Mustafa Hotel (run by a friendly family) to have some tea only which was ultimately offered to us at no charge although we offered money.  These hosts are not like others on the street who harass you trying to get you in.  They are classy people with excellent manners and great hospitality.  They also shared with us some wine shopping tips (not purchasing from them although they also sell Some wines) - honest and nice people.  I would recommend to stop by at their restaurant for a nice “no pressure” visit.

Otel Mustafa

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