Adalya Elite Lara Hotel - All Inclusive

We stayed 10 days, we started our stay at Adalya with few issues with our room which we reported to the reception. But 3 days later Nisa at the Customer Relations was absolutely amazing. She asked us about our stay and we told her about the few issues we experienced which had still not been resolved then. She immediately spoke with the manager at reception who resolved our issues. She even went above and beyond to check on us daily to ensure we were ok afterwards. The staff were very friendly and helpful. A big shout out to Mehmet at the main restaurant (his Manager is Murat). Mehmet was very polite, helpful and friendly. Always ready to serve us. I also want to give a special thanks to Murat (the jeweller) at the shop floor. He was very nice, friendly, and very helpful. He recommended what activities to do while at the hotel, the various sites to explore around the hotel. He even recommended the Avalon VIP Spa which was the icing on the cake for our trip. That VIP spa and treatments was Everything! Absolutely worth the money. Highly recommend for couples. I purchased some nice jewellery from Murat which I will cherish for many years. We were offered a night at the one of the A la Carte restaurants. We chose the Chinese restaurant and that was really lovely. Again friendly and helpful staff. Another great experience was the pool Cabana. We booked this for my husband’s birthday and it was really special. Thanks to Nisa and Another staff called Mehmet who our personal server for the day. he was brilliant and ensured we were fed and hydrated. Thank you to the housekeepers who made our beds daily and also ensured our rooms were cleaned/ fridge was always topped up. The potters too who helped us with our luggage both arrival and departure even when we changed rooms. Most of the staff deserve the tips everyday because they truly work hard to ensure our stay was comfortable. My son absolutely loved his stay that he wants us to return in October. Overall we had a fantastic experience and will definitely return.