The Peninsula Istanbul

The Peninsula is by far the best hotel in Istanbul. The hotel is beautifully designed starting from the elegant, spacious and modern rooms to the beautiful gardens/terrace to the stunning outdoor swimming pool. Having breakfast at the Lobby terrace was a fantastic way to start the day, especially with the Bosphorus view. The SPA was outstanding too, with a huge lap pool and spacious facilities. Our Dining experience was excellent, starting from the breakfast that included high-quality A la carte dishes to Gallada which had creative dishes and In-Room Dining which served one of the best burgers I had in my life (must-try)! The Pastry team also deserves special mention - fantastic! What made the hotel stand out was the people - the service was incredibly smooth. Requests or inquiries via Chat were answered within two minutes and even if you need to communicate across different departments, everything stays in one conversation and things get done efficiently. The staff are incredibly kind and great example of Turkish hospitality. I also found that the Peninsula has a higher ratio of staff-to-guest than many of its competitors, ensuring that the service remains consistent. Despite high occupancy, we did not face a single delay, and the structure of the hotel gives a very private and exclusive feel. Overall, we truly enjoyed our stay here and cannot wait to return.