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leisure, solo
August 2023
Двухместный люкс Deluxe (двуспальная кровать), 3 nights
What was good
The hotel is small but cosy and clean. The room was clean too.
The personnel at the reception was helpful and welcoming. They also helped to book the transfer to the airport. One of the receptionists spoke Russian fluently
What was bad
My room looked at the narrow street and the shoes factory. In the afternoon, it was a bit noisy. Quiet at night, but the smells from the street prevented me to open the window at night.
The room had an air conditioner, though
Thank you for your review! We are delighted that you enjoyed the cozy and clean atmosphere of our hotel. Your kind words about the cleanliness of your room and the helpfulness of our reception team have made us very happy. We’re also glad that one of our Russian-speaking staff was able to assist you.
We apologize for the minor inconvenience caused by the street noise and environmental factors around your room. Our hotel is located in the heart of the city, in a historical area, so these things can happen from time to time. However, the comfort of our guests is always our top priority, and we continuously work to improve the experience.
We have also taken note of your feedback regarding the placement of the air conditioner and will make efforts to ensure a better arrangement for future guests.
We would be delighted to welcome you back again!