Maxx Royal Bodrum Resort

Maxx Royal Bodrum is an amazing luxury resort built in Golkoy, the paradise bay is amazing, the water is clear blue however, you can find these characteristics of the nature in other places in Bodrum as well. Therefore, I want to talk about the service and other marvelous things about this hotel. As we arrived to the lobby we were stunned with the magnificence of the view. We stayed at this place when it was a Hilton, however, it seems like they knock down everything and rebuilt. And it's so well done! We were welcomed by Ms. Nevin, whom introduce herself as our "personal assistant". She handled our check in smoothly at the terrace while we had our welcome refreshments. She then explained the resort app and explained how we can connect with her and our other assistant Caglar thru out our stay via chat. Many hotels have chat messaging nowadays, majority are built with pre-loaded questions to respond to you, some does have real AI that can learn from the questions but Nevin and Caglar were actually our personal assistants. Their speed for responses beat the AI chat boxes, and of course the personalized service was unbeatable. They took care of all of our restaurant and spa reservations, buggy requests and answered all of our questions to our satisfaction. I believe there were six restaurants including Scorpios, and I would say Oro was my favorite. I would give 10 out of 10 as fine dining. The restaurant manager Eugine offered us a table on the water when he noticed that I wasn't pleased with the seating in the main space. Our server Sukru, and I think he should have a different title, was excellent. He served with the expertise of a sommelier, butler and explained each dish as good as the chef. Executive Chef Alfredo stopped by to ensure everything was perfect. Also Irem at the Main restaurant is probably the best greeter that you can have. With her big smile, warm welcome, she assisted us with speed but in a relaxed manner, even during the after party when there was a long line. We loved the SPA and couldn't get away from it's relaxing environment daily. All the therapists were great and very professional. The spa was spotlessly clean and well run. And finally, our room was gorgeous. Clean, well maintained and set with high end amenities. If you like space I do recommend staying one of the Royal Suites. The lay of out the room is thoughtfully done, very spacious and the views from our terrace was a bonus. As we departed Caglar escorted us and waited until we drove away with an genuine welcome back wishes.