Name: Puataukanave International Hotel
Address: Fatafehi Rd, Otea, Otea, Otea, 0, Tonga
Rating: 0

Elevator/lift

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Free parking

Parking

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Conference Hall

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Pets Not Allowed

Pets

Location

At the hotel

Lupepau'u Airport

Puataukanave International Hotel

The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.

A bit dated but super friendly staff and right in the heart of town.

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...

The room was spacious and comfortable but not all the lights worked and it wasn't very clean.  Also they often failed to complete tasks they promised to do for us.

The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.

Otea

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lake-view

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park access

Suggestions for you

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about.  Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).

I don’t recommend unless desperate

A large light room with balcony and uninterrupted sea views, right on the waterfront in town.  Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture.  No chairs to sit out on balcony.  It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days.  We stayed there for two nights because it was the only one available.  The staff tried hard, room cleaning was good.

Wouldn’t stay here again.

Good for the price

This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.

Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.

We made our reservation to this hotel by looking the advertisment.-Restaurant looked nice, in fact it was closed-Swimming pool and pool bar looked nice, they were also closed-With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky.We did not stay there, but chose another place to stay.

Puataukanave International Hotel

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