The Hen Hua Hin Private Beach Villa

I had an opportunity to stay at The Hen Huahin this past Wednesday. When I called to confirm that I will be traveling with a dog, the lady on the phone was very helpful! When I arrived I got a free upgrade from being an old customer (1 year ago) As I walked up to the room I was greeted by the maid saying that “Welcome back” I was quite impressed, it’s been a year!!!! The event that was the tip of the iceberg started with this conversation. “Excuse me we would like to have seafood for dinner could you please recommend a delivery place for us?” My expectation was for us to just use the venue by the beach and eat out of a foam box then clean up after ourselves. But what we received was more than we expected. The lady from the restaurant received our food delivery, set the table, served our food as if it was made from the hotel. She even set up water and ice for us without us having to ask. At first we talked among ourself that this is amazing but when we realized that we were the only guests and this was all just for us. The table, the music, the lights, she even stayed to help clean up when it wasn’t her job... That was Extraordinary! The room gave a warm feeling and well thought out. Everything was well prepared to answer all the customer’s needs. The security guard was very active organizing parking space and taking care of your car. It truly felt like I went back home! I do not know what to say and how to say THANK YOU! to all the people at the hotel. It was truly an UNBELIEVABLE SERVICE from a group of people who truly care and love giving service from the heart without considering responsibility!