As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk opening hours 07:00 - 22:30.
In case of check-in after 11:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation.
Information about the type of meals included in the price is indicated in the rate details.
Early check-in and/or late check-out is available for an additional fee.