Chalet Svizzero

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Hot springs access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 December - 30 April, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 1 May - 15 June, EUR 1.25 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 16 June - 30 September, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 1 October - 30 November, EUR 1.25 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Fees

• Airport shuttle fee: EUR 300 per vehicle (one-way, maximum occupancy 8)
• Pet fee: EUR 10 per pet, per night
• Service animals are exempt from fees
• Late check-out fee: EUR 100 (subject to availability)
• Crib (infant bed) fee: EUR 10.0 per night
• Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.