Name: Arte Suites by Olala Homes
Address: Carrer del Montseny 72, L'Hospitalet de Llobregat, L'Hospitalet de Llobregat, L'Hospitalet de Llobregat, 08903, Spain
Rating: 0

Smoke-free property

No elevators

General

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Collblanc

Torrassa

Santa Eulàlia

Palau Blaugrana

Nou Camp Football Stadium

Camp Nou Experience

Camp Nou

La Masia

Gran Via 2

Hospital Universitari Quiron Dexeus

Avinguda Diagonal

Catalonia Palace of Congresses

Park of Industrial Spain

Casa Mila

Boqueria Market

Casa Batllo

Catalonia Square

La Rambla

Gothic Quarter

Picasso Museum

Park Guell

Sagrada Família

Barcelona Zoo

Barcelona-El Prat Airport

Montserrat Monastery

Treumal Beach

Santa Cristina Beach

Gnomo Park

Cala Boadella Beach

Pitch and Putt Papalus Golf Club

Santa Clotilde Gardens

Water World

Arte Suites by Olala Homes

L'Hospitalet de Llobregat

While I generally appreciate the concept of mini hotels and the simplicity they offer, my recent stay at Olaa Mini Hotel was riddled with issues that marred the overall experience. The good: The room was clean and I had no problems entering the hotel on the first night with the provided codes.The not-so-good: On my first morning, I faced a 2-hour ordeal, standing out in the rain, unable to open the outer door. To add to the disappointment, my room wasn't cleaned during my week-long stay until I brought it to their attention. As a gesture to compensate for the door inconvenience, a mere €20 was offered, which hardly equated to the inconvenience suffered, being just 2% of my total accommodation cost for the week.While the hotel staff were sometimes responsive on WhatsApp, repeated promises to deliver an "amenity" for the inconvenience remained unfulfilled. The sincerity of customer service came into question when, one night, I encountered a couple at the outer door, guests from another property of the same company, who had been locked out repeatedly during their stay.While I received apologetic responses from the hotel like "I am deeply sorry for the experience you have suffered", the lack of concrete follow-up and unresolved issues left a lasting negative impression.

Won’t do that again.

Very nice location and a bit of walking to stations. Overall nice and quiet but far from main attractions

You may encounter the following reality:1. Sleeping with cockroaches2. Because there is no receptionist, you have to stand for a long time to check in at the door on a slightly steep hill road.3. An unidentified shower gel that combines shampoo, conditioner, and body wash into one.4. The sound of the front door hitting your room door hard when it opens and closes.5. An introductory message stating that if you request regular clean up, you will have to pay an additional fee.6. It is very inconvenient to have to check in using the app, especially if you stay for consecutive nights, the connection to the app is disconnected midway, making it impossible to communicate with hotel staff.7. Strange & wiered smell that tried to catch with air freshener but could never catch.8. Although it says terrace, it has a prison-like atmosphere.9. When you open the front door and go inside, you immediately see a public restroom and its smell.10. Another strange smell coming from the shower room drain pipe.11. When encountering various bugs and requesting early check-out, you can hear proudly refuse a refund.12. Cleaning staff knocking on the door before check-out time13. Unimaginably expensive pricing policyIt just my thinking, so, you can select by yourself with wisely!!!

I would like to Concern Deeply about You to Choice

Room

TERRIBLE stay. The keyless lock didn't work and there is no one is there. I came at 8pm after 12 hrs day trip to Andorra. It took 3 hrs until they sent someone. So I got to the room around midnight. Next day I had early flight so I was broken and sleepy all day long. Expedia was about to relocate me. Area is skatchy so I was afraid to leave a building around midnight. They just simply could offer me another room or property and do not torture me. After Expedia called them three times - they offered me another place - that was after 2.5hrs waiting.

Pros : Close to Camp Nou . Building is clean and quiet. Cons :Not a hotel ; There’s no front desk You’ll enter the building and your room by code .

Fantastic find close to a metro station.  Very easy to check into, making use of an app.  Really clean and comfortable and beneficial to have access to a range of kitchen facilities.  Would definitely recommend and would return to this property.

Fantastic accommodation

The room is good the bathroom is good, but the attention of the service staff was not good - there was no response from the place and the person in charge of checking in arrived almost 1 hour late and the wait was outside the site standing under the sun with 4 big bags. I made several calls by phone to know what was going on and nobody answered. The taxi gave me bad references of the area, described it as dangerous at night, and the hotel has no sign or name that indicates that this is a hotel, so when I thought to myself everything was a scam, the cleaning lady appeared who was also in charge of checking in, and when we entered the place we immediately saw a giant cockroach!.

Was very happy 😃 everything was just right and enough.

There was a horrible smell coming from in or around the building. I started having bad headache and breathing issues after staying there for couple of hours. Hotel people say smell was coming from outside and city has to take care of it but even patio area that belongs to building had that same chemical smell. I had no choice than cancel and switch my hotel. I wasted whole evening making a calls and trying to find another place to stay and still fighting to get the refund.

Arte Suites by Olala Homes

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