Name: Kwanyoni Lodge
Address: On The N4, Mbombela 1200 South Africa, Mbombela, Mbombela, Mbombela, 1200, South Africa
Rating: 7

Location

Nelspruit Airport

Kruger Mpumalanga International Airport

Sabie Airport

Hazyview Airport

Malelane Airport

Kwanyoni Lodge

The most authentic Lowveld experience accentuated by the very best service you can possibly expect. Expect to receive significantly more than you’d expect. Jacques Viljoen and his team understand service excellence and exceeding expectations.

We turned up quite late. We hadn't booked and perhaps because there didn't seem to be many people there we got 'up-graded'. It may be due to this upgrade that this was the best value accommodation we had in four weeks in South Africa. We also thought the restaurant was good value with friendly service.

We tried booking accommodation for 5 rooms and what a missio. Being from the area we roccommened it from a logistics point of view but boy oh boy..the pre booking process needs attention seriously, continously asking for a quote and then they make mistakes or forget to quote...not good

Mbombela

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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2-beds

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3-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

An excellent place

Lowveld Service Excellence

Wedding evening

Clean and picturesque..rooms very basic ..fans not air-conditioning..that would be a major problem in summer as it is extremely hot in nelspruit.However considering the room rate they charge it is I suppose acceptable.

There food is good but I find it ridiculous that u are charged 15 rand for the smallest cup of coffee I have ever seen. 

I stayed there last week Tuesday... the sliding door did not open or close and had to unplug the fridge cause it was making such a noise. 

This is however not my major complaint. 
When i woke up in the morning, i went to take a shower, only to find out that there was no hot water. I washed my face and had to be on my way as to attend a work meeting in a hurry. 
When i went thru to the reception to pay, i had expressed my disappointment to the person behind the counter (Jacques Viljoen). I had stated that i thought it best to review the price i was about to pay for the room, because the price also includes hot water. 
This character was disturbingly aggressive and disrespectful. He was not even remotely prepared to even apologize for the inconvenience, and simply said that the geyser was broken and that i should just go and shower in another room. Anyway, to make a long story short, this person ended up shouting,screaming and swearing at me. Telling me to just pay and leave.

Well, i am still in a state of disbelief on how this person conducted himself toward me, as if he was the victim and i had done something wrong or something. 

A person of this caliber should most certainly not be in the hospitality industry(that is for sure) 
I travel quite extensively and pass thru there very often 
This is not the first time that i have stayed there, but will definitely be the last. 

I really do not see this place succeeding as a lodge or anything really, with a person like that working there 

I will never ever return to this establishment. 
Heads up to anyone else wanting to stay there....

Dissapointing

There are various rooms it seems, all for the same price, and even though the lodge was not at all full, after paying the full price, we were given a room that quite frankly was horrific.   Absolutely tiny, no room to move, no air supply at all, as it had no windows,  and no air conditioning.   It smelt stale and felt like the inside of an oven.   At first I thought I could bear one night, but both of us were most uncomfortable and couldn't sleep, so I contacted reception,  who did help and moved us to a better room.  My question remains however, is why are we charged top dollar for really low grade accommodation and what is the deciding factor?   Maybe the person booking you in, just doesn't like your face, you get a prison room, or maybe they do and you get a comfortable reasonable but still quite expensive room?   I don't like to play Russian roulette with my money, so unfortunately will take it elsewhere as there are many other establishments in Nelspruit.  The wi fi is also not reliable, only working sporadically.   Disappointing stay.

Questionable value

Went to get some water saw a rat climbing up my curtains this place is terrible needs better management and upkeep urgently. I would not recommend this place unless you like wild rats in your room then I say go for it.

Rat in my room

Disgusting lodge, terrible rooms not fit for anybody.
Dirty, smelly and nothing worked properly.
(Including the geyser - no hot water!)
Staff very unaccomidating with poorly kept facilities & grounds.

Kwanyoni Lodge

Location

Available rooms

Location

Description of the hotel

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients