Name: Coral Sea Resort & Casino
Address: Tandai Highway, Honiara, Honiara, Honiara, 677, Solomon Islands
Rating: 8

Smoking areas

Newspapers

Ticket assistance

Garden

Television in lobby

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Pool facilities

Pool and beach

Event facilities

Business

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Honiara International Airport

Coral Sea Resort & Casino

Honiara

The rooms were sufficient and fine for the two nights I stayed here.  The A/C was wonderful!

Welcoming and friendly staff. Very helpful as well. Comfortable bed. The restaurant serves beef imported from Australia. 
The evening concerts can be a little disruptive if one is trying to get to sleep early, but on the other hand are very entertaining if not.
The rooms are well maintained. When I was there the pool was undergoing major maintenance and thus unavailable.

The Place to Stay in Honoria

During my two stays at this hotel, I encountered a range of issues that left me deeply dissatisfied with my experience. While the first room presented no problems, the same could not be said for the second room, which had an uncleaned shower. However, the primary reason for my one-star rating lies with the hotel's manager, Alan, who consistently demonstrated a lack of honesty throughout my stay.

One of the key attractions that initially drew me to this hotel was its advertised pool (as seen in the photo). To my dismay, upon arrival, I discovered that the pool had been under construction for an extended period, a fact noted by other TripAdvisor users. It was particularly frustrating to find that the hotel had not updated its profile to reflect this situation.

What compounded my disappointment was that no one informed me about the pool's closure upon my arrival. When I raised my concerns with Alan, he claimed that he had informed me about an alternative hotel pool I could use. This statement was not only false but also left me perplexed as to how I would access this alternative pool.

Upon checking out, I uncovered further inconsistencies. It came to my attention that other guests who had shared the same shuttle as me had been provided with a $50 credit. Regrettably, I was never offered such compensation. Only after I inquired about it did the hotel promise to issue a $50 refund to my credit card (as evidenced in the attached photo). However, this promise was later revoked, with the hotel insisting that they could only provide the refund through a wire transfer or Western Union, incurring additional charges on my end. Alan, never provided a refund.

Furthermore, the hotel's explanation for the breakfast situation contradicted previous statements. They stated that I had received a free breakfast due to the pool situation, which directly conflicted with the previously mentioned promise of a refund. Alan's signature on the card only added to the confusion.

In summary, my stay at this hotel was overshadowed by the ongoing lack of transparency displayed by the manager, unfulfilled promises, and an overall disappointing experience. It is important to note that no one informed me about the pool's closure upon my arrival, compounding the frustration of an already unpleasant stay. I urge prospective travelers to exercise caution and consider these issues before booking a stay at this establishment.

Deceptive Advertising and Managerial Dishonesty

Coral sea used to be a lovely hotel with great amenities - unfortunately the quality has gone significantly down hill. Mould growing on the lamp shades, holes in the walls.. etc. For this particular trip, the entire hotel was booked out as friends were getting married! All of us paying around 350-400 aud per night. Unfortunately we arrived to the pool being empty (for 6 weeks). It was approx 35c every day. There was no prior notice of this. No offer or room upgrades, discounts, no apologies- nothing whatsoever. The staff, including the manager, were nothing but rude and unaccommodating, trying to charge for everything they could wherever possible. A once 4-5 star hotel is now a 3 star hotel at best. They can get away with this because there is limited competition. I advise staying at Heritage Park. Staff there are kind, polite, the rooms are good and the pool is full and functional.

Very disappointed

Bad surprise in arriving.  No pool because of maintenance and very noisy day. No place in all the aera for spending time without noise ( noisy room too).
Without warning by email!
I don't recomend this hotel for a few weeks. 

Bad experience

Staff was friendly and helpful. They let us check in several hours early on short notice.The room was spacious and clean. The restaurant had several food options and wait staff was friendly and attentive as well.

Really great hotel. The restaurant is fantastic, food is delicious. The rooms are well equipped with everything you need down to coconut oil for body/hair and great shampoo/conditioner etc. Bed is comfortable, aircon and fan available, strong Wifi. The second time I stayed here the shower was a little dented (handle had come off the tap in the shower and not fixed) - but this is forgiveable because it was still usable, the shower head was great and the whole stay was so relaxing. 

My only two suggestions: 1) is to make the airport shuttle SBD 100 per party, not per person. Me and my colleague paid SBD 200 even though our rooms were on the same booking under my name and we arrived and left at the same time - just because we had separate rooms. Get a taxi if you're a group and in different rooms. 2) Movie nights in the restaurant area are very loud and it's hard to keep conversation going when Blood Diamond and repeated gunfire noises from the movie is going off in the background 😂

Overall great stay

Modern well equipped room. The pool was very dirty. The area in front of the sea-front restaurant is completely under construction. The whole property stinks of cigarettes - people smoking everywhere.

We stayed here for one night before and again after a dive trip. Very nice place- rooms comfortable and clean. Pool clean, good food in restaurant, great limeade(!) , incredible staff who went out of their way to be helpful by calling the local airport when my dive bag was stuck in LA. It arrived in time the next afternoon! 
I would have given 5 stars but the view, while ocean, is not particularly attractive. I’m not sure if they’re renovating the ocean front area….

Coral Sea Resort & Casino

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Paid on the spot

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