Name: Penzión Benátky ***
Address: Topoľčianska 4003/1, 921 01 Piešťany, Slovakia, Piestany, Piestany, Piestany, 921 01, Slovakia
Rating: 6

Smoke-free property

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Penzión Benátky ***

Piestany

Website photos far far from the reality. Room 101 is extremely dirty.  There are everywhere spiders nets with spiders in it - big spiders. Dead bugs on the floor and also ants on the floor. In the shower- there is fungus on the walls and old hairs on the floor. Toilet - this is extremely dirty around. I came to room at 9 pm. There is nobody at the reception. I tried to call owner 9:30pm but no answer. I left messages requesting another room or returning money but also no answer. This accommodation is risk and hazard for your health. Avoid it !!!

Health hazard- extremely dirty room

I have been visiting my dentist in Piestany every year for the last 8 years but this is the first time I have stayed at Penzion Benatky, however, ​I'll use it every time in future.  

It's in an idyllic location on the the river bank with just a short, pleasant walk to the town, the room was clean and included in the very reasonable price was a surprisingly good breakfast.

Whilst the Wi-Fi wasn't superfast, it was certainly more than adequate for my needs.

Ignore the negative reviews.

I'm going to play a devil's advocate in here but I've got exactly what I've paid for.. Visited with my boyfriend for three nights, rooms look like they shot a D rated porn in them - referring to decor, red walls and dated furniture but what the hell you expect for 170 euro per 4 days? All the whiners could have book the luxury in the city centre, if they couk afford it of course. Breakfast was good and reasonable, had my own Internet on my phone and slept well. And the fish in the aquarium I named Draqo is most adorable thing I've seen. Thank you Benatky. I'll be back.

Well

Hotel is nothing like it is presented on the pictures or the website.
Not able to pay by card as the card machine is broken, no mini bar to get in the room, no fridge, no wifi even though they give you the password which isn’t working anyway. You only can buy there something to drink from 8am to 8pm as they shut everything inside so if you want a drink afterwards you cannot buy anything. Drinks are very limited, 1 ordinary beer and one none alcoholic, And the rest they either haven’t got or it’s only few on the menu left. 
The cushions at the siting area outside are taken away before 8pm so you only can sit on hard chairs and no toilet anywhere unless you go inside on the first floor. No resting area inside  after 8pm.

Breakfast - can’t call it a breakfast at all, no ham or cheese, literally nothing as they will bring you some bread and triangle spread cheese or an omelette if you want. There is no food  on the table it’s only what you given. 

Rooms - ain’t very clean, dirty floor! No shampoo or shower gel, only hand soap smells extremely bad like some kind of a chemical. 

You are not able to sleep as the noise form the cars are too noisy all night. Air con is that noisy they you have to turn it off in order to have a chat or try to sleep. And no curtains!!! So the lights from all cars are blinding you all night. 

Only positive was the staff working there as the owners doesn’t care! 

Wouldn’t recommend to stay there, waste of money.

Terrible, waste of money

They didn't have room for us despite previous booking. We had to leave and go elsewhere. Restaurant seems to be closed in the evening as well as the reception.

There is a big parking lot in the back of the hotel.

They didn't have room for us despite previous booking

To start off, the first impression of this accomodation is not so pleasant, it doesn't seem much professional, but let's get to the main point. 
We reserved an apartment a long time before our trip and we had it confirmed by the hotel. Yet, when we came, they didn't have the apartment free for us and they weren't even aware of the fact, that we should be accomodated in there!  Therefore, I assume that the people in the management don't communicate whatsoever.
As we paid for it beforehand, we insisted on the hotel giving us the room. After an argument, they checked into their system and realised, that we actually had paid for the apartment. After that, as they didn't have the room ready for us, they booked a room in a hotel nearby for us to stay in and obviously paid for it as well. So at least they did something and we had somewhere to go, even though we weren't at their hotel. 
However, the another hotel we ended up in (it is called Panorama) was very good, most probably much better than this original one would be, to be honest, so in the end we had an enjoyable stay but in a different accomodation. 
To conclude, we were really disappointed by this problem that occured and because of that, I definitely would NOT recommend this accomodation. There are plenty of other options in the city. 

Disappointed

Let's start with nice things first:

- very nice and relaxing atmosphere on the garden just next to the river, we really enjoyed a beer watching fish, swans and turtles

- great location, just a short walk (5 mins) to Spa Island and city center

Unfortunately, there were more things that were not so nice:

- while bedsheets looked clean, the floor was covered with bunches of dust and not seems to be wiped quite a long time ago

- shower tap was broken, it needed very careful handling not to cut yourself and to be able to take a shower

- Wi-Fi did not really work; honestly, when my phone connected to Wi-Fi, it was so slow that I had to disconnect it and use 3G roaming to check maps and tourist attractions

- TV channels - a small thing, we did not come to watch TV, on the other hand, having a satellite TV without "card" inserted in the television makes you switch between error messages, instead of TV channels (no, honestly, there were few working TV channels, but nothing on in there - not a hotel's failure though)

- breakfast - it supposed to be a buffet but there was not much on offer; but OK, having some bread/rolls, ham, cheese, juice and drink. Unfortunately, the staff took all empty glasses and plates immediately and it just looks as if they were terrified that we want to get a bit more juice or meal for the breakfast.

How to sum up our stay? We booked the hotel for one night only and for the price it could have been much worse. On the other hand - just imagine that we booked 3 nights or a week here, that wouldn't be good at all.

If you're looking for a place to sleep only and go, and don't expect too much at the same time, go for it. Otherwise, try to find something else. Really - three stars just for the outdoor relaxing garden.

Ok for one-night stay

This hotel is very cheap and in good location just short walk from spa island. We first got very small room and asked for change and they were very nice and let us choose from rooms what they had empty. So we stayed in newly decorated rooftop room. So we were happy with the room. Staff was trying to be nice and polite. 
But, the internet (wifi)  worked only in restaurant, where they just offer you hot drink, no food was available for lunch or dinner.  There was possibility to order breakfast only. We did that mistake once, but when we came down to eat, the guy who was there on that time didn't know anything about it. what happened to another couple as well as they came down to have breakfast as well... Anyway he did some fried eggs for us, but my advise would be - you are better off to eating outside.... Specially if you don't smoke, because the restaurant is full of smoke day night, as staff happily smoke there. When we were leaving, I had to tell them that we didn't pay yet, as the lady there was different again and didn't know if we paid or not ... Really really bad communication between stuff... So if u just need some cheap room and you don't care about services, it is ok to stay here otherwise don't.

Penzión Benátky ***

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