Name: Azka Al Safa Hotel
Address: Ajyad. King Abdul Aziz rd., Mecca, Mecca, Mecca, 24231, Saudi Arabia
Rating: 5

24-hour reception

Elevator/lift

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Free Wi-Fi

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Pets Not Allowed

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Azka Al Safa Hotel

Mecca

Repeating tasteless disgusting kitchen narrow room is not aired with an intense odor of mold dirty sheets the only advantage c its location near the Haram air conditioning is old very noisy

Horrible very dirty kitchen disgusting ignorant administration very modest room with remarkable dirt

Hotel to escape. The only advantage of the hotel is its proximity to the mosque El Haram. Unfortunately for the rest it is a very bad experience: the rooms are thin and not maintained (dirty carpets, closet that barely stands, dirty and noisy air conditioning, leakage of water in the bathroom...). At the restaurant level it is just passable. Very disappointed with the level of services of this hotel.

Hotel on the run, not worth five stars

This is the worst hotel i ever see,,,,never come back again to this hotel,,i came to this hotel just for praying at kabah,,,only can say astagfirulloh,,,when you breakfast, when you sleep, when you goes to escalator

Worst hotel

There is this 5-star plate at the front of this hotel which I think they put it there as a joke. If this is a 5-star, then The Hilton must be around 10-star. This place totally sucks. They cannot accommodate such high number of visitors: you have to wait for the elevators for around 10 to 20 minutes just to go from the restaurant to the lobby which is only around 3 floors down. Even more, the elevators can only take 5-6 six people per trip which adds up to the chaos. This is very incovinient especially before praying time because you need to rush in order to be able to make it to Masjidil Haram.
The surrounding is dirty, trash is all over the entrance. Some of the power sockets in my room aren’t working and the hairdryer can only be used for a couple of minutes before turning off on its own. I really don’t enjoy my stay here and really think they should take down that 5-star plate because they totally don’t deserve it.

Not even a 1-star

was really a great stay here for 7 days in mecca just 4mins walk to Al-Haram. resturants around are also good and staff is also good has i read the comments house keeping is really good. it depends on you how you need the room depending on the amount you are able to pay

near to haram

This was a hotel where we use to g only for Lunch. The Hotel offers strong wi fi. The reception offers an inhouse shop. Very close to Haram. During Hajj period the hotel falls short as the crowd grows. Still, management is good.

A Big hotel

Near to haram yes BUT a lot of negatif points:

Room's are very small and no one to change your towel or serve you ....
The staff are not friendly, they wait just for money...
Restaurant is OK but chimical juice 
Sorry but i will not recommande this hotel for my friends and family
GOD ACCEPT YOUR OMRA INCHALLAH



Very busy hotel, next to le meridian. Lift service was terrible during hajj season. Lobby is good. Rooms are very congested. Only plus point is its walking distance from haram just 5 min walk. Staff is ok.

Near to haram

I have stayed in the hotel during Hajj. It is a good one. Staff are friendly. It is about 7 minutes walk from el Haram. Its problem is that the entrance of the hotel in not clean. Rubbish and bad smell all the time. 
The food is moderate. This hotel can be rated 4 stars. Accepted.

Good Hotel

If you can avoid this hotel, then avoid.  We were there during Hajj season and for us, it put a real dampener on our trip.  The hotel room is small and crams in 4 beds so not enough room to pray but that's fine as you would more than likely pray in the mosque.  My wife's room had a blocked toilet and was out of use for over a day so started to smell really bad.  The windows have never been cleaned - but ok you're not going for the view of the hotel.  The shower cubicle is small but ALWAYS leaks all over the bathroom floor.  My wife's room was the same.  The staff are rude and unhelpful.  The food variety is largely catered for people of Middle Eastern background but to a very poor standard - very watery, bland, warm (bordering on cold).  I understand the hotel may not want to waste food but reheating 3 day old food to a mildly warm temperature is how people can get ill.  They re-serve the same cakes, bread, cheese, etc. every day until it does get consumed, by which point they are hard and disgusting.  The variety is poor and doesn't cater for people from Europe/US or even South Asia.  The restaurant is spread over 3 floors, and one room can get full quickly, but the staff do not let you take food from one floor to the next and ask you to stand around until a space is available.  The cutlery is unclean.  The restaurant was leaking when we first arrived, and they tended to that, but we noticed it was leaking elsewhere in the restaurant a few days before we left.  After a few days we stopped eating here as it wasn't nice or safe.  The staff at the reception and front desk are always on their phones when talking to you - poor customer service and are unhelpful.  We asked for box to be stored there for an hour tops, but were told to take it to our rooms in a horrible tone.  In a 5 star hotel, they would be more accommodating to store it in their luggage room but they didn't want to know.  Lifts are very slow so sometimes you are waiting 10-15 minutes for a lift.  The only plus point was that it is close to the masjid - it's only a 3-4 min walk.  WiFi doesn't work in the rooms, only works downstairs in the lobby but even then it's not good quality, especially if you want to use it to call home.  Not a great hotel, 2 star at best.

Azka Al Safa Hotel

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