Name: Lava Hotel Apia
Address: Main Beach Road, Apia-Fagali, Apia-Fagali, Apia-Fagali, Samoa
Rating: 0

24-hour reception

Elevator/lift

Smoke-free property

Garden

Terrace

Outdoor furniture

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Free parking

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Fagali'i Airport

Faleolo Airport

Lava Hotel Apia

Apia-Fagali

Not enough parking.The room was a bit small but overall was okay.

Was a great stay. Clean rooms and all the amenities supplied. Will definitely be using the hotel again on our next trip.

Service was not that bad. Food was not good. The waiting time was too long for the food to arrive.

Thank you to the sister who helped me get checked in. My initial booking was scheduled on a different date but with the weather change the island went thru, I wasn’t able to make my booking on the scheduled day. But they were still able to accommodate me for my paid booking. For that I’m grateful for. Great service!

Thank you Lava Hotel

It was a lovely stay - my husband & I and 3 close mates. We were placed neighboring rooms which was awesome.  I would urge them to review their food offers and standard. We had big adventurous days and were just looking to chill late arvo evening. Food offer to limited to stodge. That said, loved the uncomplicated healthy brekkies included (please get some marmite & or vegemite). Desperately needs loungers around pool and shade -with no balconies to gather this is the ONLY place to catch up, relax with friends. Pool needs temp control to chill it down - seeking a cool dip morning or evening - it is just too too warm (and breeding ground for bugs I expect). Your staff are wonderful! Lovely vibe mix of locals and tourists. Neat there was not ONLY tourists. Thank you.

A welcome drink at check-in was great after many hours of tiring travel. However, being asked to pay for the accommodation (which had been pre-paid) wasn't so great. The room was very clean and neat and staff very friendly. The Thursday BBQ was lovely as was the live entertainment on Friday and Sunday.Breakfast was usually served in a timely, friendly manner, however, specific requests were often overlooked, eg: white toast requested but w'meal toast delivered; coffee requested AFTER the meal but delivered BEFORE the meal; bread was hardly toasted and lukewarm; no maple syrup provided with French toast and too little with the pancakes.The Sunday breakfast took MORE THAN AN HOUR to receive, despite a number of enquiries, with later arrivals receiving their meals before us. When our drinks finally arrived, they were the wrong ones! When we requested sugar and a teaspoon, nothing happened until I went to the bar and got them myself. Tea/coffee/sugar sachets were not refreshed daily in the room until we asked. Used towels were removed but not replaced until we asked.A map showing all the local attractions, restaurants, pharmacies, shops, etc, would be very useful for international guests.Printed information regarding exact taxi fares to various destinations would also be very helpful, as the amount charged varies with the driver (eg 100WST from airport to hotel, 80 to return; 15WST to R L Stevenson Museum, 10 to return).Overall, we enjoyed our stay and would love to return

Dining area is noisy and a bit grotty but the staff were excellent and the service was very good. Beer was COLD !

Out of 5 days we stayed there, the elevator only worked 2 days.  room too small, air condition was too hot.  water dripping down the ac.  It happened to us twice, we locked our room and when we return we did not need a key because we just pushed the door and it opens.  we did not feel safe.  nothing was removed but still.  this is our first and last to go there.

Fantastic hotel, great location walking distance to most things. Staff from the restaurant/bar to cleaning staff, were so friendly and helpful nothing was ever a problem. Food and fiafia night was hands down the best food and show compared to other hotels. Really enjoyed our time there, only thing to say was the lack of poolside umbrellas and lounges around the pool area. Would highly recommend but remember, it is a hotel not a resort. Definately stay at the Lava Hotel again

Lava Hotel Apia

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

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