Kigali Serena Hotel
from 330 $
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Kigali International Airport • 8.1 km
Available rooms
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Location
KN 3 Avenue, Kigali
- Airports
- Kigali International Airport • 8.1 km
Description of the hotel
Location
Luxurious five-star hotel “Kigali Serena Hotel” is located in Kigali. It boasts a convenient location within 1 km from the historic city center.
Hotel features
The luxurious on-site restaurant offers a broad variety of international delicacies. Enjoy a refreshing drink in the elegant bar. Wi-Fi is available throughout the property. Guests can store their valuables in the locker.
Fitness enthusiasts will appreciate a well-equipped fitness center. There is a swimming pool on site. Relax with a massage at the hotel's spa. Parking is provided on site.
Airport shuttle services are offered at a surcharge. If you need to use a fax, scanner or copier, the hotel's business center is at your disposal. Friendly staff at the 24-hour reception will be glad to answer all of your questions. There is a laundry at the hotel.
Hotel's friendly staff will be glad to assist its guests with booking tickets or tours. All rooms are non-smoking.
Facts about the hotel
Year of construction
1999
Year of renovation
2012
Type of electrical socket
Type C
230 V / 50 Hz
Type J
230 V / 50 Hz
Number of rooms and floors
116 rooms • 5 floors
Internet
Wi-Fi in rooms
What other amenities are there?
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Dryer
Rooms
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Luggage storage
- Laundry
paid for separately
- Safe-deposit box
- Concierge services
- Dry-cleaning
paid for separately
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
Internet
- Free Wi-Fi
- In-room internet
Transfer
- Car rental
paid for separately
- Airport transportation
Languages Spoken
- English
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Barbecue grill(s)
- Barbeque
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Golf сourse (within 3 km)
Kids
- Babysitting and childcare
- Children's playground
- Children swimming pool
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 14:00 |
| Check-out |
|---|
| Until 11:00 |
Paid on the spot
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 40 RWF per room per night |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 150 RWF per guest per night |
| Destination | Price |
|---|---|
| Airport | 35 RWF |
Additional information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RWF |      |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
