Lake Kivu Serena Hotel
from 287 $
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Goma Airport • 4.8 km
Available rooms
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Location
Ave de la Cooperation, Gisenyi
- Airports
- Goma Airport • 4.8 km
Description of the hotel
Location
Want to take a rest and explore the city? Hotel «Lake Kivu Serena Hotel» is located in Gisenyi. This hotel is located in walking distance from the city center.
At the hotel
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room and a spa center. Sports fans are going to love a fitness center. Swimming fans are going to enjoy a pool and an outdoor pool.
You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. At the guests’ disposal, there’s also a laundry, press, a safe-deposit box and a concierge.
The staff of the hotel speaks English and French.
Room amenities
In the room, for you, there is a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type C
230 V / 50 Hz
Type J
230 V / 50 Hz
Number of rooms and floors
66 rooms • 2 floors
Internet
Wi-Fi in rooms
What other amenities are there?
General
- Shopping on site
- 24-hour reception
- Smoking areas
- Smoke-free property
- Newspapers
- Gift shop
- Garden
- Terrace
- Express check-out
Rooms
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Luggage storage
- Laundry
paid for separately
- Safe-deposit box
- Concierge services
- Luggage storage
- Telephone
Meals
- Bar
- Diet menu (on request)
- Cafe
- Restaurant
- Kettle
Internet
- Free Wi-Fi
- In-room internet
Transfer
- Shuttle
paid for separately
- Airport transportation
Languages Spoken
- English
- French
Tourist services
- Tour assistance
Recreation
- Hiking
Parking
- Parking
Pool and beach
- Swimming pool
- Outdoor pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
Sports
- Tennis court
- Fitness facilities
Kids
- Babysitting and childcare
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 15:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Destination | Price |
|---|---|
| Airport | 120 USD |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RWF |      |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
