يجب أن يكون لدى المواطنين الروس جواز سفر روسي أصلي عند الوصول.
Guests are required to call the hotel the day before to make a reservation and arrange their arrival. It is mandatory to warn about arrival 1-2 hours in advance, so that the security has time to arrive at the address of the rented apartment and hand over the keys. Contact details can be found on the booking confirmation.
Keys are handed over by agreement after 05:00 PM. If the guest cannot pick up the keys or arrives late, then he needs to pay the fare to this address and back.
If the guest has not contacted the hotel before 03:00 PM on the day of check-in, then the check-in cannot be carried out. The working day of the staff ends at 09:00PM - 10:00 PM.
Check-in time is until 11:00 PM.
On Sundays, check-in is from 04:00 PM.
Payment
In the apartment
In cash in the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]