until June 3, 2027
from 106 $
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leisure, couple
August 2024
Standard Double room with river view (full double bed) (bed type is subject to availability), 4 nights
What was good
Great breakfast
Dear Milos,
Thank You for staying with us and Your high appraisal of our breakfasts. We will be glad to see you in our hotel again.
Best regards, Natalia Voronkova, GM Administrative Assistant
leisure, company
June 2024
Standard Double room (twin beds), 4 nights
What was good
the location
What was bad
the AC was very bad the room was hot all the time.
leisure, couple
May 2024
Standard Double room (full double bed) (bed type is subject to availability), 10 nights
What was good
I wont sea thanks for all staff for help me in first night was no have the money that time in ruble we give the room until tomorrow to buy for him the hotel near metro +mall
Also alxsander is very helpless man
What was bad
-
Dear Abdulrahman,
Thank You for staying with us and your response and Your high appreciation of our staff. We will be glad to see you again soon.
Best regards, Natalia Voronkova, GM Administrative Assistant
leisure, couple
March 2024
Standard Double room (full double bed) (bed type is subject to availability), 3 nights
What was good
Clean, but the room was small., room 576
Accessibility
Provided sweets for my birthday
What was bad
Small room
Poor view,( better view rooms were expensive)
Swimming pool was shallow
Dear Guest,
Thank you for staying with us and for taking the time to write this review. We hope to welcome you back in our hotel soon.
Best regards, Natalia Voronkova, GM Administrative Assistan
leisure, couple
February 2024
Standard Double room (full double bed), 1 night
What was good
Location and pool
What was bad
Not clean! Stained towel! Unpolite staff! Very bad service! I asked for food from the restaurant and received the answer that they have not enough staff. Thus, no room service!
Dear Guest,
Thank you for staying with us. We are sorry and very much disappointed that you gave such a low score to our hotel. The information was forwarded to the Training dept. and the team will be undergoing a special training. As for the Room Service - it is available through One Touch Service button on Your phone, so it was a kind of misunderstanding between You and the staff, which we apologize very much for.
We hope to welcome You back in our hotel soon and to improve Your impression.
Best regards, Natalia Voronkova, GM Administrative Assistant
leisure, couple
February 2024
Standard Double room with river view (full double bed), 1 night
leisure, couple
Cleanliness
10
Location
10
Value for money
9
Service
10
Room
10
Meals
9
Уважаемый Евгений!
Мы благодарим Вас за проживание в нашей гостинице и поставленный высокий балл.
Будем рады вскоре вновь увидеть Вас в качестве нашего гостя!
С уважением, Наталья Воронкова, Административный помощник Генерального менеджера
business trip, solo
January 2024
Standard Double room with city view (full double bed), 8 nights
What was good
Yes ideally located next to train station and metro stations.
What was bad
Some of the guest were rowdy and drunk, and making noise in two or 3 o’clock in the morning I made a complaint, and it stopped..
Dear Mr. Trevor,
Thank you for staying with us and your response.
We are sorry that your stay was spoiled by a drunken guest who was noisy at night.
We hope to welcome you back in our hotel soon and have the chance to improve Your impression.
Best regards, Natalia Voronkova, GM Administrative Assistant
business trip, solo
January 2024
Standard Double room (full double bed), 13 nights
What was good
Going to the gym, using the pool and the friendliness of the stuff
What was bad
Some guests were rowdy and very loud at 2 o’clock in the morning. I complain to front desk, and I believe it was sorted out. 30 minutes later, but this was only once during my day.
Dear Mr. Trevor,
Thank You for your high appraisal. We apologize you were disappointed by the behaviour of some guests during your stay and it spoiled Your impression of the Hotel. We hope to welcome you back in our hotel soon!
Best regards, Natalia Voronkova, GM Administrative Assistant
leisure, couple
January 2024
Superior Double room (full double bed) (king size bed), 1 night
What was good
Great, the location is very close to the metro station which made it so easy to travel Moscow
What was bad
The rooms were a bit old, it was clean, but the design it self is old fashion
Dear Mr. Adnan,
Thank You for Your staying with us and Your response. We apologize you found our rooms a bit old and oldfashioned. Please be informed that we are gradually reconstructing the hotel rooms. We hope that during your next visit you will like it more and we will try to do our best to make your stay unforgettable.
Best regards, Natalia Voronkova, GM Administrative Assistant