until August 23, 2025
from 60 $
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business trip, solo
January 2024
Standard Double room (twin beds), 1 night
business trip, solo
Cleanliness
10
Location
10
Value for money
Service
10
Room
10
Meals
Wael, добрый день!
Большое спасибо, что Вы нашли время дать оценку нашему отелю.
С нетерпением будем ждать следующей встречи!
С уважением и наилучшими пожеланиями,
Полина Воронцова
Старший менеджер по работе с репутацией Туристских гостиничных комплексов «Измайлово» («Гамма», «Дельта»)
leisure, couple
January 2024
Business Class Premium Double room with city view (full double bed) (queen size bed), 3 nights
What was good
location
What was bad
queue for checkin took 3 hours
Abinash, good afternoon!
Thank you for choosing Izmailovo Tourist Hotel Complexes ("Gamma", "Delta") and for the time you devoted to writing a very important for us review. Allow us to offer you our sincerest apologies for the inconvenience caused. Your comments have already been passed on to the heads of all responsible departments in order to improve the quality of our services.
Due to the fact that the room stock of our hotels is 2000 rooms, in seasons of high business activity, we sometimes have to deal with large volumes of guests arriving/departing at the same time and such a concept as a queue. We would like to assure you that our team does its best to ensure that the check-in and check-out process is as fast as possible and in line with international standards.
We sincerely count on your understanding in this matter and thank you for your patience. We will be eternally happy to see you again as our guest!
With respect and best wishes,
Polina Vorontsova
Senior Guest Relation Manager of Izmailovo Tourist Hotel Complexes ("Gamma", "Delta")
leisure, couple
September 2023
Business Class Premium Double room with city view (full double bed) (queen size bed), 7 nights
What was good
hotel location is good
What was bad
2 times the hotel staff stole some food from our room and opened the suitcases, also they did not vacuum the room floor, also none of the hotel staff and reception knew English and this is really a negative point for a hotel.
leisure, company
July 2023
Business class premium Double room (twin beds) (city view), 3 nights
leisure, company
Cleanliness
9
Location
7
Value for money
7
Service
7
Room
8
Meals
leisure, solo
July 2023
Standard Double room (twin beds), 5 nights
leisure, solo
Cleanliness
8
Location
7
Value for money
7
Service
8
Room
8
Meals
leisure, company
July 2023
Standard Double room (twin beds), 5 nights
leisure, company
Cleanliness
8
Location
7
Value for money
8
Service
8
Room
8
Meals
leisure, solo
July 2023
Business Class Premium Double room city view (twin beds), 1 night
What was good
excellent service ...I had an amazing stay
What was bad
it's quite far from the city that's all but the experience is worth the distance
business trip, solo
October 2022
Standard Double room (2 twin beds), 4 nights
What was good
Best location.
What was bad
Room cleaning service.
leisure, couple
August 2022
Business class premium Double room (full double bed) (queen size bed, city view), 2 nights
What was bad
Mattress is old and pillows are very uncomfortable. Cleaners doesn’t clean the room everyday. Room smells cigarette smoke
Dirty
leisure, company
August 2022
Standard Double room (2 twin beds) (city view), 8 nights
leisure, company
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10