Name: Malibu Hotel
Address: Mamaia Blv, 316, Constanța, Constanța, Constanța, 900001, Romania
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

Terrace

General

Non-smoking rooms

Shower/Bathtub

Rooms

Accessibility features

Accessibility

Ironing

Luggage storage

Laundry

Safe-deposit box

Shoe shine

Services and amenities

Buffet breakfast

Cafe

Restaurant

Meals

Free Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Parking

Free parking nearby

Free Parking on Premises

Swimming pool

Next to the beach

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Sauna

Beauty and wellness

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Kogalniceanu Airport

Malibu Hotel

Constanța

Wi-Fi is poor and at times disappearing. Pool towels are old and wasted. Food- nothing to recommend. Took steak, threw half of it, not chewable and eatable. Some waiters are not speaking English. No fitness facilities… Bad smell in a shower room all the time.  It’s a big challenge to get an iron and iron board…

Not worth it

The hotel is excellent and I strongly recommend it for families with kids.
The location is great! At seaside, on the beach, close to Constanța and close to other attractions, but not in the busy area of Mamaia. You will have to walk at least 1.5 km to get into the busy area - on the Promenade and on the beach as well.
The staff is super friendly and well prepared (most of the staff) helping with any requirement or need.
The food is diverse, covering many restrictions, and it is very well cooked. For both breakfast and lunch, you have plenty of choices, so go for half board,  especially if you have small kids with you.
The rooms are big enough and clean. The bathrooms are renovated, clean, and a bit small. If still available,  go for sea view.
All in all, it is a great location, great hotel, great food, great staff! When coming back to Mamaia, we will definitely choose this hotel.

Highly recommend this hotel

A real value  for money hotel
We stayed with the family during July and we were satisfied with all amenities, the room was very spacious, and was very clean inside and outside our apartment 
The food was very good with a good variety 
We will visit it  again

Value for money

Both company's events were organized at Malibu Hotel in Mamaia, Romania. I strongly recommend this location for any successful meeting or event. Clean and "fashionate" we also face amiability and professionalism beside Reception desk. Nevertheless the food was extraordinary and we felt some Chef's best experience in Michelin

Excelent location & services

I had a very nice experience at this hotel. I stayed there for 4 nights at the end of May 2021. All the staff was very professional and eager to help you. The room was very clean. Breakfast was excellent, varied and good quality products. Clean towels and bath products every day . Anti-Covid rules were respected (masks, social distancing, disinfectant available).
A special thank you to Bianca from Reception, the pool guy and all personnel from the Restaurant. Good job! Keep up the good work! I will definitively return here.

Very good hotel

We stayed here for two nights, we had a pleasant experience. Clean rooms, nice staff, the breakfast was OK, they brought it in our room, because of covid. Amazing view, because the hotel is located right by the beach. 

Decent

The staff is very poorly trained and I speak to you with superiority! The music by the pool is very boring.  Teenagers who are employed here over the summer are very insensitive. I will not come to this hotel again because of the staff!

Horrible

The location is beautiful, right on the beach. Very clean rooms, friendly staff and amazing, delicious food! Will deffinitley come back! Unfortunately, the sea water is dirty, full of algae, but surely, it.s not the hotel.s fault.

Great!

Wanted to spend two weeks at sea, but they refused, because some groups were expected, but eventually they did not show up.  
Besides not having understood our need for several days, they have taken us out of the hotel without the possibility of late check out. The child was supposed to sleep at 12. But he could not.so the child cried all the road. Back home. 

The boys at the pool are disrespectful. They literally don’t care. 
A staff who had a manager attitude at the pool was everywhere to warn us all the time which made the stay unpleasant. 
There was a deep hole under the children's trampoline, which was a danger to all the children there.
Care for customer 0. Rather, developed to keep customer morale.
The entrance to the room was with a key hung by a large ingot and heavy iron, which did not belong to a hotel that wants to be 4 stars.
In the salon (women) bath that serves both the beach and the restaurant was a screw in front of the wc.  I did not understand why?  I stepped on it and Hurt myself. see picture with the screw
The balcony doors do not have a handle outside.  I could not really go out and sit on the terrace with closed balcony.  
The hotel is in front of the lake's discharge into the sea.  So the sea is extremely dirty in that area.  The polluted area of ​​algae and waste, plus the Tabacariei lake evacuation of city waste water into the sea. Right there. 
The only good thing about this hotel is food.
Other dangers at every step for the child and a staff oriented towards the lack of respect.  Let the visible impression that they want to make money in a very short time.  I worked in customer relations, although I had the low salary, I treat my clients with respect and attention. 
I did not receive a feedback form when I left.  Our family goes there a lot. Back in May we received a feedback form.  In June when we returned, and Visibly complained at the reception about the lack of cooperation, I did not receive the form anymore.  Fear of complaints from the staff?  There is a lot of detail and senseless behavior from the hotel.  
I work in IT.  I rarely happen to give a negative review where I choose to go.  But in this hotel I really did not feel on vacation.  I did not feel relaxed or safe.

Bad quality for high price

Let’s start the Hotel was nice 30%of staff was nice the rest were rude unhelpful and being english seemed to be a problem .the food was nice and the pool area was ok . When the boss/owner was Not about some staff done has they pleased and didn’t give a s**t and seemed to make up the rules has they go. and I would be just stared at  I’ve traveled different place over the world and have never been treated the Way i have here .I traveled with two others who feel the same way just couldn’t wait to get out of the place would never come back . all the people want to do is try and rip you off from taxi drivers to bar staff trying there best to get money out of you and was turned away from a night club for being english .ive got to say hand on heart the worst holiday I’ve ever been on . But have to say the pool staff worked hard and were very nice and also sherra in reception was amazing helpful 5 star young lady

Malibu Hotel

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