Name: Hotel & Restaurant Sofia
Address: Str. Poiana Marului, Nr. 355A, Sucevita, Sucevita, Sucevita, 727510, Romania
Rating: 8

Smoking areas

Garden

Terrace

No elevators

Reception desk

General

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the hotel

Suceava Airport

Hotel & Restaurant Sofia

Sucevita

I stayed here 10 years ago and decided to come back as i was in the area for the weekend and what a terrible mistake this was. This place is under new management for a few years now and the standards have slipped terribly. It bills itself as a 4* but i would not even class this as a 2* hotel and it is in a very bad shape.

The hotel is situated in a beautiful location, surrounded by forest and on top of a small lake. But the compliments end there- the road to reach the hotel is full of holes and bumps. We arrived in the afternoon and could not park anywhere, there was a daytime wedding with about 200 cars so we had to park on the dirty road and walk. Upon checkin, reception staff completely disinterested = no regard for guests. They gave us a mobile (!) number for reception...We had a room in the accommodation annex, a short walk from the main building. The room had a terrace and seemed functional. However:

1) the radiator was not working at all, stone cold despite turning it up to the highest setting. Even being summer, it was rainy and in the mountains it gets quite cold so this was not ideal.
2) the hair dryer or the plug in the bathroom was not working
3) bed and bedding very poor quality. Mattress was about 10cm thick and seperate bedding and sheets despite being a double bed.
4) Our room was not turned over during the day, nothing cleaned or changed (towels, sheets)
4) hallways around rooms dirty and not clean (bin bags, coffee cups left for hours)
5) breakfast....some leftover sausages eggs and pastries from the wedding the day before, thrown on a table with guests left for themselves.
6) very dirty carpets and disinterested staff

It was a shame to see this hotel end up in this state. Please avoid and check other alternatives.

AVOID !!!!

While we cannot comment on the hotel, we very much enjoyed dining at the terrace restaurant.  Our family of five were the only guests on the terrace, and we felt very special.  Our server was attentive and friendly.  We ordered five appetizers and five entrees, all delicious.  The portions are large, so great value.  Recommend.

Great terrace restaurant

There are many things that made me write this review:
- the room was cold, rather dirty, not cleaned on a daily basis, 
- watch out for unexpected guests in your room: we found a mouse, 
- at the bathroom, there was a black coloured water when you flushed; 
- there was a very bad smell coming from the bathroom, the door had to be closed during the day, 
- during the meals, you had to be very patient while waiting for the food, the waiters were rather slow,
- not all electrical sockets were working in the room,
- watch your steps while climbing the room staircase, they can be slippery.
The only plus would be the food, if you enjoy eating traditional. 

Bad experience

Bathrooms were dirty and the water flushing the toilets came from the river nearby. It smelled awfull. One room also had a mouse. This is not a 4 star hotel. Location is nice, staff is okish. There is no one at the reception after 10pm and the rooms were cold!

Do not recommend it

Recommended to eat in the restaurant of this large modern hotel by a local.  We  were prepared to be underwhelmed but no such thing:  the traditional dishes we ordered were excellent.  We started with mushrooms in sour cream sauce with polenta.  Sour cream here is much milder than in the US and went perfectly with the wild mushrooms which were in season,  we had seen lots of them offered for sale by the  road when we drove over the Carpathians earlier.  Then we had a variety of local sausages with a salad of lightly pickled peppers and tomatoes, fried potatoes, red cabbage and green beans.  Everything was full of flavour and well cooked.  For dessert we had papanasi,  two very light fresh donuts filled with wild blueberry compote and served with sour cream.  This is a classic Bukovina dish and impossible to improve!
Friendly service and a great price:quality ratio.  Bravo! 

Hotel & Restaurant Sofia

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