Name: Lofts At San Agustin
Address: 207 C. San Agustín, San Juan Antiguo, San Juan Antiguo, San Juan Antiguo, 00901, Puerto Rico
Rating: 0

Smoke-free property

Ticket assistance

No elevators

Reception desk

General

Laundry

Concierge services

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Business center

Business

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Isla Grande Airport

Escambron Beach

Luis Munoz Marin International Airport

Lofts At San Agustin

San Juan Antiguo

The stay was great. Communication was almost instant. The loft was clean. Only downside for me was that it was extremely bright in the room. Would be a great idea to install a blackout curtain either on the door or in the lower portion of the room. It would be helpful to rest longer and less painful for migraine sufferers like myself 😬

Is definitely not for people with kids. Stairs were weird constructed and unsafe. The ac only reaches the living room. Need maybe additional tv upstairs. Bathroom is tiny , is cozy for young couples no kids.

Clean and in great condition.  The only downside was the bathroom was a bit cramped, but very reasonable.  On site washer/dryer (coin operated) was handy.  Walking distance to Old San Juan and restaurants.  They let us check in early, which was very nice, to stow luggage.  The communication on Whats App was great-we had a minor issue with the sink and it was fixed while we were out.  They also offered to stow our luggage when we left (which we did not need) but it was so nice they offered when that can be a challenge for travelers.

Great stay!

Water was leaking in the room for 2 days and the manager avoided speaking with me instead he hid behind his employees to deliver his message also the had ants everywhere and stains on the couch I have picks and videos to prove everything

Really nice lofts. Spacious with a nice vibe..only bad thing is bathroom is tiny..was 2nd time stay with 901 San Juan...will stay again

Property location is unsafe. There is a bar underneath the rooms. The bar was open till late AM hours on Friday  with lot of noises etc. During check-in, I expressed concerns regarding the dilapidated parking area but the Manager assured me that No Crime here, all safe don't worry, there is security guard on duty at night and all that stuff. We believed him but on the second night someone stole the catalytic converter from our rental car parked in their premise. In the morning when we started the car it made loud noises but we thought that the noise will die down after a bit of driving. However, when it got worse we called the emergency road service. The towing company didn't understand any English.. So, it was a challenge even to arrange a towing. After two hours of waiting by the side of a busy expressway, the car was towed to the airport rental company site. They showed us sections of the exhaust pipe with catalytic converter that was cut out and removed.. Practically, one whole day of our five day vacation trip was wasted due to this criminal theft. We called the hotel and talked to the GM. He flatly refused to offer any compensation to offset our vacation disruption, inconveniences and trauma. Just asked for the repair invoice which we didn't have given that rental company will handle the repairs. Overall, very poor experience that seriously spoiled our PR trip.

We had such a relaxing time. The staff upon arrival was down to earth and kind and accommodating. A younger charismatic male agent prepared us with an incredible first impression from his mood, to the music he played in the lobby, to his knowledge of the community, events, and local entertainment. I believe his name was Hector. I would definitely recommend this place based on his first impression. We then were greeted by a younger beautiful female desk agent who checked us into our room. I didn’t quite catch her name ONLY because we were so exhausted with the days’ events. She extended the warmth and welcome we received initially from the young male who welcomed us to San Juan upon arrival to the property. All the staff we encountered were kind and helpful. I am even more so confident enough with our experience to recommend this property to anyone looking to stay in the local and developing community of San Juan. The only change I would recommend is throw rugs in the unit to allow families to take advantage of gathering in the living room for a movie night together. I understand the floors not being carpeted (beautiful set up still); my kiddos love sitting on the floors, but was a bit uncomfortable because no vision such as a rug or carpet to sit on. We made due with the foot rest and small bean bag that came with the unit. 😊☺️Thanks for showing us love and a good time. Will return in the future.

This place is a hidden gem. The loft was super clean and spacious.  Management was very accommodating and provided anything you needed. One might get the wrong impression of the surroundings but, I assure you that it is very safe and the location is close to everything in the area. We had a car but, sometimes, it was easier to just get an UBER if you wanted to get around . They averaged about $5 - $7 per trip.There’s a bodega right below that sells pretty much everything and a bar as well. Security was never an issue and if you’re looking for a place to stay, close to everything in the area, then this is where you wanna be. And there’s also a bakery right down the street with fresh bread and great coffee…

Lofts At San Agustin

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Paid on the spot

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