Name: São Rafael Guesthouse
Address: Estrada do Aldeamento São Rafael, Lote 26 - Edifício Recepção, 8200-613 Albufeira, Albufeira, Albufeira, Albufeira, 8200-613, Portugal
Rating: 8

Garden

Terrace

General

Non-smoking rooms

Room service

Smoke Detector

Mini-fridge

Rooms

Safe-deposit box

Deposit boxes

Services and amenities

Meals

Wi-Fi

In-room internet

Internet

Car rental

Transfer

Multi-language staff

Languages Spoken

Bike rental

Recreation

Location

At the hotel

Albufeira Coast

Arrifes Beach

Sao Rafael Beach

Praia da Ponta Pequena

Praia das Andorinhas

Coelha Beach

Albufeira Marina

Nossa Senhora da Orada Convent

Castelo Beach

Evaristo Beach

Peneco Beach

Manuel Lourenco Beach

Albufeira Old Town Square

Fisherman's Beach

Praia do Inatel

Aveiros Beach

Oura Beach

Santa Eulalia Beach

Zoomarine

Maria Luisa Beach

Olhos d Agua Beach

Belharucas Beach

Rocha Baixinha Beach

Portimao Marina

Rock Beach

Portimao Airport

Portimao Museum

Fort of Santa Catarina

Algarve Casino

Beach Três Castelos

Portimao Town Market

Youth Park

Aqua Portimao

Vau Beach

João de Arens Beach

Faro Island Beach

Tres Irmaos Beach

Beach Prainha

Beach Alvor Nascente

Faro Airport

Forum Algarve

Carmo Church

Faro Marina

Jardim Manuel Bivar

Arco da Vila

Faro Cathedral

Faro Town Hall

Faro Old Town

Archaeological Museum of Faro

Antonio Sergio Park

Hospital Faro

Faro Municipal Market

Meia Praia Beach

Pinhao Beach

Batata Beach

Camilo Beach

Fort Ponte da Bandeira

Lagos Lighthouse

Dona Ana Beach

Arch of Sao Goncalo

Santo Antonio Church

Lagos Marina

Algarve International Autodrome

Porto de Mos Beach

Luz Beach

Ingrina Beach

Aljezur Castle

Canal Beach

Praia do Amado

Penedo Beach

Arrifana Beach

Martinhal Beach

Baleeira Beach

Amoreira Beach

Praia de Monte Clérigo

Carriagem Beach

Vale dos Homens Beach

Mareta Beach

Samouqueira Beach

Tonel Beach

Church of Lady of our Grace

Sagres Fortress

Sagres Lighthouse

Adegas Beach

Praia de Odeceixe Mar

Beliche Beach

Zambujeira do Mar Beach

São Rafael Guesthouse

Albufeira

The villa did not have a usable private pool. When we asked for the manager to fix this, she made up lies and blamed our flight timings. The manager (Catia Salvador) spent more time evading fixing the issue than taking responsibility. Night 1 - no pool, very dirty. Night 2 - chlorine added, no pool for our safety. Night 3 - pool hoovered but no pool lights, no pool because it was out of order. Catia blamed us saying ‘no one uses a pool after a flight’ for night one, took no responsibility for the second night the chlorine was added and no responsibility for the third night where there was no pool light. To make matters worse, she used her lies to get out of refunding us for the three nights. Booking.com has also done nothing to remove the property from their lists to protect their customers.

Ocean view DIRTY pool

There was many problems with this hotel, cold pool, damp walls with small areas of mould and cracks and peels in the walls hidden by furniture.
Definitely wouldn't recommend staying here because of how these complaints were handled when risen. Unacceptable!

Wouldn’t recommend, had to book another hotel

The first morning of arrival, the boiler woke us up as it was making a strange noise, the receptionist out with it and we were told that it was not normal. One part of the water is wet and the decor was peeling off the walls. This is one of the worst places I’ve stayed at I would not recommend this place to anyone.

DO NOT BOOK

Although clean and spacious with a lovely view from the terrace, our villa (506) could’ve really done with an upgrade. The upstairs WC didn’t work, the curtains were all half off their tracks, the kitchen area very tired & nowhere near big enough, the fridge wouldn’t stay shut, no mirrors in the bedrooms, decor flaking, the sun terrace furniture did not have cushions so the chairs were too hot to sit on, I could go on but you get the idea. There was no phone to reception (the mobile given didn’t work) … not that anyone really wanted to help anyway! We were given key cards & pointed down the road, it took us a good 10 mins to even find the villa (not adjacent or anywhere near to reception). When we enquired about breakfast we were told very abruptly that it was for the guesthouses & not the villas. Restaurants & bars are very few & far between, so not the best location for those that cannot walk far or uphill! 
The pool was tiny & only waist deep, with about 8 beds, so good luck in the height of summer & school holidays!!
It was all very disjointed & although not cheap, we were made to feel like lower class citizens.
The nearest beach is close by (5min walk) but take a brolly & towels - there are only about 10 sun beds to hire! 
As a person with a gluten intolerance, the restaurants were OK (see my reviews for the two we visited), but the supermarkets (even Lidl & Aldi) were severely lacking. Sooooo glad I packed some bread & cereal! 
Would I go back? Sadly no, not even if it was half the price.

Very tired villa in need of some TLC

I have booked property 521. It has no running water. It is worse than a slum. We are paying €323 euros a night and we cannot wash. I have booked in with my in-laws, and i am humiliated in front of them. No recompense being offered. Completely unacceptable

DO NOT BOOK - NO RUNNING WATER

House promises what it fulfils. It was quite ok, comfortable beds and a full house with sea view and private pool. Negative points: The view of the pool does not match the photo, it had no plants on the sides and had land with apparent irrigation. The main room did not close the door (!), which opened all the time, which was unpleasant.

Good house

A small but comfortable room. There is a lot of noise in the hallways, especially with less attentive guests. A very good and spacious bathroom. Daily cleaning and changing of towels.

Pleasant stay

Visited here for 4 nights on a Hen Do, 13 of us in total. Villas where clean and had good amenities and we felt safe there. The only thing I would say is there needed to be more mirrors and the lighting was pretty dim.
The TV worked but stuck on one channel and the air con did not work.
The reception is up the hill from the villas and was only open until 6pm so we just left it and didn't ask for them to be fixed.
Overall an average villa but served its purpose. Would recommend for stags/hens or large groups as its not far from the old town or the strip by taxi and has a beautiful beach a short walk away. 

Average villa, very clean 

From the moment we got to Sao Rafael we felt at home, a warm welcome, a lovely room with views to die for. So very clean. Breakfast was  delish. Thanks for the lovely stay we will return.A quite area but this is what we were looking for .

Attending a Wedding

We enjoyed are stay, although it is not close to many restaurants or night life. Check in was difficult as we had not down the "pre-check in". The building in beautiful. Would be helpful if the suites had a number by them.

São Rafael Guesthouse

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