Name: Dworek Familijny
Address: 54 Perlowa, Kolobrzeg, Kolobrzeg, Kolobrzeg, 78-100, Poland
Rating: 6

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Hairdryer

Shower/Bathtub

Linens

Rooms

Wake-up service

Telephone

Services and amenities

Breakfast

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Billiards

Fishing

Barbeque

Sun Deck

Recreation

Parking

Beach/pool towels

Pool and beach

Cycling

Sports

Massage

Sauna

Beauty and wellness

Children's playground

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Dworek Familijny

Kolobrzeg

I stayed one night at Dworek Familijny and had some difficulties as I do not speak Polish ! I asked if it was possble to get dinner - the answer was no - when I returned from kind of noisy Burger Bar opposite I could see other guests having dinner !
The room was fine and clean, the Internet fine and the breakfast also OK

If you can´t speak Polish you might look for another place

Maybe it was because we booked the last available room, but we got put in what was clearly an added on room at the end of the hotel.  The regular guests sat outside drinking and talking loudly and there was a locked door to the room next door with no noise insulation.  Heard TV and talking unless we turned out TV up loud.  Not a good night's sleep and woken early by next room getting up at 6:30.  Staff were lovely - food and drinks even though we arrived at 9:00 in the evening.  Distance to the beach was not an issue for us as we had a car.

Noisy but loverly staff

A nice house, with large, nicely decorated rooms, terraces and hallways. Breakfast was ok, too. The nearby local road is rather heavily trafficated, and when wenting, the noice is rather bad. The staff have no knowledge of other languages than Polish, but that wasn't a very big problem. Value for the money is discussable. On the other hand, we have no real complaints. 

Nice B&B

My partner and I stayed for four nights.  
The room and on suite were very clean and tidy. There was a fridge in the room but no tea making facilities or for that matter any of the usual sundries you expect from a hotel. I don't consider that a problem, just an observation.
The downside to our room was the noise. The cars outside didn't seem to stop all night and because its warm at this time of year you cant shut the windows.  The walls and doors are also paper thin (at least by the noise coming in). 
On our last two nights guests (and staff on our last night!) made camp on the sofa outside our room at 1am and were talking and playing music, my partner is Polish so made 'short shift' on asking them to be quiet.  
The reason for them being outside the room on the first floor was because of the Wi-Fi router, which is located on the ceiling directly above the sofa. 
Wi Fi access is not great but it is there, when too many people log in, it slows to a standstill.
Sorry back to the story.  We didn't complain on the first night it happened as we felt that they maybe didn't know we were in the room, but on the second and our last night enough was enough. 
The following morning my partner spoke to the manageress who was genuinely sorry and she spoke to her staff then and there (They were also having breakfast) saying that it wouldn't happen again etc. She asked us why we didn't complain sooner but we thought we'd leave it at the time as live and let live and all that......
One of the, staff, girls who was outside on the sofa started arguing that there was no music, so much for the customer being right! well I didn't imagine it that's for sure!! I doubt she will be there long with that attitude.
The room was not serviced for our entire visit, although the bins were emptied once and it may have been hovered also but I couldn't tell.

The breakfast was superb! and the breakfast chef couldn't do enough for us and everyone else in the dining room.  The breakfast consisted of a buffet of various meats, patties, boiled eggs, rolls and bread, pickles and of course "cake".  
There was also hot dishes like sausage, pasta and the chefs speciality scrambled eggs (Both with mushroom and then with ham).  Plenty of tea and coffee was there as well.  
The dining room is part of the restaurant sitting area and is clean and tidy.

There was some confusion with our booking which neither of us could understand. 
On our second to last morning the manageress asked us what time we were leaving at (the breakfast chef knew this as well for some reason and asked us about the money owed). 
We were confused as we had used 'booking.com' to reserve the room so we thought that perhaps there had been an error in our input of info or something got lost in translation.  
The manageress was adamant that we were only to be there three nights, and we were to pay for four.  She also said something about the booking working on a 24 hour basis and not a nightly one?? answers on a postcard please! 
My partner looked at her booking sheet and it was the same as ours, booked for four nights and a departure date of the next day.  After much discussion the manageress agreed we were correct and asked us to pay the whole stay then.  This worried us a little, as although the hotel policy states they can do this, we thought we might find our stuff on the doorstep when we got back from our day out.  
No dramas though, we think it was confusion and not anyone trying to rip us off.

On our first night we ate at the hotel restaurant, which we much regretted.  
The waiter was a bit of a 'tit' for want of a better word.  
He spoke in polish to my partner and she explained to me in English what he said and also what was on the menu.  
After a few minutes and much explaining he turned round and said to her in Polish "its ok you don't have to repeat what he's saying I understand and speak English fine"....then why didn't he??
see what I mean about the word "Tit"?? its just apt. 
 The meal we chose was one of the more expensive on the menu.  It arrived VERY quickly and it was greasy, over done and had oven chips deep fried with it.  
It was not worth the 30z price we each paid.  
The final thing about the meal was when the waiter presented us with the bill, he came out halfway through us eating the meal and asked us if we would like anything else, we said "not just now" and he disappeared returning a few seconds later with the bill...we were nowhere near finished.  Also the guy never once asked us if we would like a drink with it...don't know where they got this guy but if he worked in the UK like he did this restaurant he would have his backside kicked.
In conclusion, apart from the meal and the noise leaving a bit of a bad taste, we had a nice time.  The room was spacious and airy, the breakfast superb and the place was clean and tidy.  The staff were friendly as well...except that one girl who scowled at us for grassing her up!
We stayed at this hotel in the second last week of June and perhaps it was because it was the very beginning of the Polish summer season that the staff were 'bedding themselves in' so to speak
There is fitness and massage facilities available but neither of us undertook any 'treatment' while we were there, the hydro massage looked good though.
I'd class this establishment as a high class/end B&B for any Brits who are going to visit, not a hotel as we are used to. But don't let that put you off, its still worth visiting and staying (Ask for a room at the back though!).

Dworek Familijny

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