Viceroy 3 Mckinley Hill BGC

We were suppose to stay at the hotel but were told there was a problem with the commode in the bathroom and instead were offered a condo at One Up Town Residence. The location was great as it connected to the mall and the restaurants at the mall were fantastic. The only thought I had from reading other reviews was the I saw the same scenario with the bad toilet and others offered a condo room instead. The only down side was there was no room service so you had to wash the towels and linens yourself, but there was a washer there in the room. If you are staying for several days you will have to buy liquid laundry detergent for the washing machine.