Name: KIMSA Hotel
Address: Calle Choquechaka 320, Cuzco, Cuzco, Cuzco, 084, Peru
Rating: 0

24-hour reception

Smoke-free property

Ticket assistance

Terrace

No elevators

General

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Area shuttle

Transfer

Tour assistance

Tourist services

Picnic area

Recreation

Pets Not Allowed

Pets

Location

At the hotel

Alejandro Velasco Astete International Airport

KIMSA Hotel

Quaint place . Friendly staff and very accommodating . Easy breakfast

We were here for two weeks. Don’t have a bad word to say about it. The rooms are especially comfortable and it’s a very pleasant place to be.

I had stayed in several hotels in the area and actaully checked out 2 days early from another hotel i had paid for another 2 days at (i am fighting with hotels.com on that one).This was such a better hotel . The staff was nicer, the rooms were better...heat was included (which is why i had to leave other hotel). I had no porblems with my first hotel ...but this was the best of all 4 i had stayed at..definitely worth the price.

They gave me the 4th floor stairs at 3400 m I didn’t like that they had empty rooms bellow and placed me way up there

+ Very affordable price + Hot water plentiful+ Good WiFi  - Breakfast is basic - Lots of stairs

Check in was easy, staff speaks great English. They have maps and ask if you have any questions and will help with directions. Cusco is freezing at night but their beds have real duvets and a heater you could use if you were cold. I got a balcony room which is great in theory but it was small (standing room only) and faced the street so lots of outside noise. I had room 101 right by reception and I found it also to be loud so if you’re a light sleeper, ask for a room in the back.  Street had lots of laundry options and restaurants and just a few minutes walk to San Blas and Plaza de Armas, great location.

I will start with the positives as the location was convenient, the interior quite nice, the bed very comfortable and service superb.However, the experience was spoilt by how cold the place is aggravated by the fact that in 6 days we could only get 1 hot shower.Wifi was pretty unstable too but it was not the biggest issue.

Cuzco

child-bed

child-bed-fee

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

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water-view

with-view

annex

basement

main-building

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Affordable with good hot water and WiFi

Warm service cold room

Cusco is a city where, as a tourist, you often need to be places on time. Kimsa hotel caused us problems with this twice in a one-night stay. On our first day, check-in was at 11:00. When we arrived at 11:20, the room was not ready. After telling us that it would be ready in five minutes, the employee at the front desk told us at 11:25 that it might be ready in fifteen minutes. On our second morning, we had to be at a tour at 8:00. At 7:20, there was no hot water. We asked the employee at the front desk, "When will there be hot water?" "Soon!" We asked if she could please call the other employee who could fix the hot water. "I don't need to call him, because he'll be here soon." At 8:45—having missed our tour—there was still no hot water.Although the common spaces were pleasant, the shower ceiling was covered in black mold.We booked this hotel on a half-off deal, and it was still a bad bargain; we moved out after the first night. Do not stay here.

When I arrived to the hotel ,They didn't have the room that I booked and expedia confirmed me they set the booking  then they offered me a different room at a higher price, thank god I asked the lady in charge to show me the room, she was in a bad mood and she showed me a cubbyhole with a musty smell , meanwhile I was checking my phone to get another hotel,  I was witness to many customer's complaints,  this is not a Hotel that Expedia should be offering to its members .

KIMSA Hotel

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