Name: Alexandra
Address: Lodalsvegen 22, Loen, Loen, Loen, N-6789, Norway
Rating: 8

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Indoor Pool

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Sauna

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Sandane Airport

Hovden Airport

Alexandra

Loen

Excellent hotel, with old world charm, outstanding staff and a dreamy dinner and bkfst buffet in terms of variety and quality of food. Location is great with beautiful views and gardens, and many facilities to enjoy. Room was only partially renovated, but spacious, comfortable and very clean. Proximity to Loen Sky Lift was a bonus. 

Old World Charming Hotel

Exceptionally good hotel

My wife and I stayed here for one night on a small vacation in the Vestland region. The room was clean, the food (recommend the grill for dinner) and the pool were all fist class.

Beautiful scenery (recommend to drive along the Loen lake), 

We will definitely come back.

Exceptionally good hotel

A perfectly located hotel for exploring the fjords and mountains. The room was comfy and the swimming pools were a great addition to the experience. The selection in the buffet restaurant was excellent.

The reception staff were not as welcoming as they might have been. The decor was a bit dated and the layout of the hotel was a bit confusing.


A lovely established hotel with super facilities for a family holiday.

Disappointed in accommodations, restaurant, and services. Our family in two rooms were unable to sleep in the beds with slim foam pads atop cheap box springs. Spinning and aerobic classes represented in the website do not exist. Restaurant service is a confusion at all times. No concierge. When I reported smoking from the adjoining room and requested moving to another room, no offer made. When seeking a table on the outside deck, all tables were left with glasses and dishes from previous guests.Staff are young, inexperienced, and untrained. Not an experience of a luxury hotel: uncomfortable and overpriced.

An overpriced hotel with uncomfortable beds

One of the most beautiful locations on Earth! We stayed at the Hotel Alexandra before--and after--riding up the Loen Skylift. We sprung for rooms with a view and loved having spacious rooms with huge decks and views of the water and mountains (and the pools). The beds were so comfortable and the rooms were clean and quiet. We enjoyed the breakfast and dinner buffets. So many choices, including luxurious items like caviar. The wine list is almost overwhelming. The food and service was excellent. 

We also enjoyed the spa. Massages were fantastic. And the pools and saunas were nice. We went over the Easter holiday so there were lots of kids in the main pool area, so we sprung for the adult spa area (and that came free the next day with our spa treatments).

The hotel is a short walk to the Skylift. We bought all day passes (made forgetting my purse at lunch much less painful. LOL). We rode up in the morning and later in the afternoon too. We ate lunch at the restaurant to enjoy the views. SOOO stunning--we watched base jumpers, clouds--aah!

In the afternoon while the younger couple hiked through the snow for a couple of hours, my husband I sat in the bar overlooking the stunning scenery and enjoyed cocktails and a game of cribbage. Lovely, lovely, lovely. 

The hotel staff was friendly and we felt very welcome. One of the big highlights of our Norwegian roadtrip. The drive here is beautiful too! Aah.  

Great Stay in One of The Most Beautiful Places in the World

We had an excellent stay in this hotel. The views were breathtaking, the check in was smooth, courteous staff, nice room with good amenities. We had dinner at Charlotte Restaurant on 1st floor and the buffet was simply out of this world! Lots of choices, very tasty food. I really enjoyed the lamb was was cooked superbly ( pls thank the chef who was manning the cooking station on 12th Oct dinner - his cooking was excellent). There was also a pianist that accompanied the diners - his music was lovely!

Excellent

Our family of four (two adults and two boys ages 15 and 19) stayed at Hotel Alexandra for one night on August 16th. We stayed in two connecting superior double rooms with a balcony and fjord view on the 5th floor. The room was clean but a little dated and did not have air conditioning. We asked the reception for a fan which was of little assistance, but due to colder weather in the night, the temperature in the room did not bother us too much. 

Service at the restaurants was ok. Each room is assigned a specific table to have breakfast and dinner each day. Breakfast and dinner buffet was included in the room rate with a wide variety of hot and cold items. Our family was very satisfied with all the food choices. Coffee and tea was available at breakfast and dinner with no extra charge. The menu had many hot and cold items for every palette. 

The main purpose for us staying at the hotel was to climb the Loen Via Ferrata. The hotel is located right across the street from Loen Active, very convenient for people who have an early morning start for the Ferrata.  We had booked a guided Ferrata tour and the location of the hotel served as a great convenience. 

The boys enjoyed the pool. We arrived in the evening on the 16th and did not witness the chaos and noise around the pool area. 

Parking and wifi at the hotel is free. Unfortunately we came late and left early, so we didn't get a chance to use the spa. For us the location of the hotel due to the guided Ferrata tour was a big plus. My husband and son were able to have a big breakfast at the hotel right before walking to Loen Active to start the guided Ferrata tour. I do not think the hotel is worth the $$$ it charges its guests but for us it worked out well due to the proximity of the activities we wanted to do in the area.

Giving it 5 stars for the location, 3 stars for sleep quality and 4 stars for the variety of items at breakfast and dinner. If you are planning to stay at this hotel, do not expect 5 star luxury service ----think location, convenience, proximity to Stryn, Lovatnet Lake, Loen Skylift and all the other amazing activities Loen has to offer.

Great location close to Loen Active but average rooms!

We stayed in two connecting Superior Double or Twin Room with Balcony and Fjord View rooms (with showers). The hotel is expensive and high-class. Unfortunately we came late and left early, so we didn't get a chance to enjoy the pool. Breakfast was excellent. The view from the rooms was great. The parking lot was quite busy. there's a grocery store a few minutes walk from the hotel. The one problem we had (thus the 4/5) was the laundry service (or lack of). Before our trip I discussed this issue twice with the hotel, and I understood that it's not a problem. However, when we came in the evening they said that it's already closed, and to come back in the morning. In the morning they said that they're busy, and to come back in the afternoon. Since we were there for only one night we had no clean laundry, since we depended on the hotel's laundry service. They need to clarify that this service isn't always available.

Very good hotel

We are a family with 6 year old kids. Live 1 hour 20 minutes away from Alexandra hotel. Decided to stay at the hotel to get the kids a break. So, the hotel is quite nice for what it is. Really polished and very 70’ gets a cute facelift look. Clean. Nice kids play area (made of fake dark grass looking material from sealing to floors)  where we rolled and played.  The dinner buffet was big, but the quality of food was not great, not good, very ok. The breakfast was ok as well. The dinning area is very 70’. The outside is outstanding, the view is magical, the patio is the best feature. The pool was just ok. The spa seemed good, but boy, any charge came with the TIP option and the question from the person handling the bill: “will you be adding anything?”… so, maybe best to let us customers tip when we feel the service is good? 

 The rooms were very clean. The sofa bed was like sleeping on rocks that had been carefully placed to cause you the most excruciating pain and discomfort. In the morning after breakfast we went to the play area. Rolled around, sat. Once back room we were getting changed for the pool and my boy found a seed like thing on the bed. He took it and put it on the night stand. When I carefully saw it… I almost passed out. It was a tick. A thick, blood filled, nasty tick. I called reception and 3 minutes after a very sweet lady came with a plastic bag and took it. I wrote to rye sales manager asking her how was this being handled, because the hotel is a good option for a family like us, 1 hour away. She wasn’t surprised, nor mortified, nothing new seemed to have been happened. She told me it would BE SMART FOR US TO CHECK BECAUSE THE TICK MIGHT HAVE COME WITH US. No “we will look into it”, no “we appreciate the information you gave us”, no “we are terribly surprised about this horrible tick you found”, no “we will have personnel check the areas thoroughly”. Zero surprise, zero customer service. In Norway you get tiny ticks if you are on the grass or bushes. It is expected. This tick belonged to a huge animal. So, this was our last stay there. I am sure it was a tick that crawled from the play area after coming holding in to someone’s pants or socks. We wanted the hotel to say: “we will look into it and we assure you that this is a very isolated incident”. My kids had fun. They don’t know that we were suspicious of carrying a humongous blood filled tick. They are so well taken care of, that I feel insulted.  Customer service is not good at all.

1 hour away from home “vacation”

Arrived and looked forward too 2 nights. Start with the Bath area, it was like a bathhouse with too much famillys and children, no silence anywhere, no big warmpool outside just a little jacuzzi, we left after 20 minuters.
We could have payed 300/ person for the spa BUT the spa time finish 20.00 and no bath the day after…., very strange and expensive for so short time.
Before coming too this hotel we had been at Hotel Union and Grand hotel in Geiranger and eat buffé dinner, excellent food, Compare too this 2 hotels the buffé at Alexandra is a joke.
The seafood was some fresh shripms and shrimp, crayfishtails from can ??????
One part of the buffé area lokked like a School meal with food in canteens, my appatite dissepear directly.
My husband want  for fresh  fish and the chief says it was finish.
So we eat Quick very, very dissipointed about the dinner , we Walked straight  too the frontdesk and cancel next night, the receptionist was very helpful and we avoid too pay penalty charge.
The hotel is too expensive compare too other hotels when the dont deliver, i Will never recomend this hotel for couple how looping for, silence, good food and a good stay, for familys with children it must be perfekt.

Alexandra

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