Name: Amara Suites Milverton Road
Address: Ground Floor B, Anike Court, 15 Milverton Road, Ikoyi, Lagos, Nigeria, Lagos, Lagos, Lagos, 101233, Nigeria
Rating: 9

Smoking areas

Reception desk

General

Room service

Fridge

Cable TV

Flat-screen TV

Shower

Safe (in room)

Rooms

Iron and board

Laundry

Dry-cleaning

Services and amenities

Coffee/tea for guests

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

Free parking

Parking

Outdoor pool

Pool and beach

Fitness facilities

Sports

Location

At the hotel

Room amenities

Murtala Muhammed International Airport

Amara Suites Milverton Road

Lagos

Home away from Home. More than expected comfort and superb ambiance at Amara suite. Abi was particularly impressive and acted professionally on point. All arrangements made well ahead of time. Will do it again. 

Beyond Expectations

Great serviced apt. We enjoyed the location especially the access to a lot of the places I wanted to be out around town. the family enjoy the chef who cooked up some great meals. The staff was responsive throughout our stay helped us get in and out of the apartment since we had a lot of luggage

Great apt

Nice and spacious apartment. Location is well secure and enough natural light .  The workers are on points , easy to reach and ready to help immediately . Easy to reach as well . Good value for money ..

Amara Suites @ Banana island

Highly professional  staffs
Great facility
Highly secured facilities with 24 hours security.
Great location of all their properties
I have stayed in their apartments in Ikoyi and Banana island in the last 8 years

Outstanding hotel/ apartment

We stayed at Amara Suites in December 2016, booked through Ezee travel agency. It was a good start, apartment was clean and fully furnished, reception was friendly and staff courteous.

By the evening we noticed a few things, our ground floor apartment had doors leading  to the patio  and balconies that wouldn't lock - the key was broken. We were told nothing could be done that night but promised maintenance would look into it in the morning. That night sleep was evasive because we were concerned for the security of our children. The doors were not fixed till day 3 due to lack of spare parts. By day 3 we noticed a window that wouldn't shut. That too had to be fixed.

Bathroom door wouldn't shut because it didn't fit the door frame, when we tried to shut it on got locked in and we spent 5 minutes trying to force the door open. Nothing was done o fix it. The shower glass  door moved off its hinges and was never fixed so we abandoned using the shower for our duration.

Complementary cook turned up day 1 and 2 but for the rest of the days was absent after frequent requests. Frequent submissions of our meal requests kept being asked for over and over again, finally we were told we had to eat what was available, and when no cook turned up we ended up buying our own ingredients and eating takeaways. 

Towels were available on first two to three days, and we had to share one bath mat per household. We were told they didn't have enough.

Washing machine didn't work and was fixed by the following day, same with tumble dryer. Ended up drying clothes in the house . Overflowing bins had to  be asked to be emptied. I was asked for detergent to wash the bins because they didn't have any.

I haven't mentioned the wifi which was non existent, and the solution was to use the wifi of a different apartment.

Apart from the cleaners and security guard and a staff member named Femi who were very courteous,other staff were rude and claimed to be harassed when the above complaints were made.

Would i stay in Amara  Suites again? Never! They appear to have bitten off more than they can chew, and are a waste of money. With the deals you get in hotels, you are better off there. Truly a bittersweet experience

Poor customer service

While the flats are in a good location in Lagos (I stayed at Emem Court) and looked great in photos online, it felt dry and slightly abandoned. It looked a bit run down and was depressing to stay in. The treadmill at the gym was broken down, meaning I didn't feel safe using it to actually run. 

However the bed was very comfortable. The steward was also very friendly and cooked delicious food. This place could use a facelift to rejuvenate it's design and make it worth the trouble. Until then I would not go back.

Good location, did not live up to expectations

Thank you so much for making our stay so easy. The apartment was ideally located for meetings in Ikoyi and the staff at Amara did everything to make us comfortable and for our stay to be smooth. James, our Steward was wonderful and a brilliant cook which was a delight for us and the delightful Mr Abbah, drove us about to meetings as well as collecting us and dropping us back at the airport.

I have absolutely no hesitation in recommending Amara Suites to anybody. They were a delight to deal with from start to finish.

Extremely helpful and amenable staff and good location

Our stay at Amara suites was great. We were there 10 days in end of July. The flat was beautifully presented and very clean. Our steward was incredibly helpful in purchasing food and preparing incredible dishes that we were looking forward to eat at each meal. 

The flat also comes with cleaning services comprising of several staff members which enabled the job to be done in a very short timeframe. Uninterrupted access to internet, gym facilities (though treadmill was not available to everyone), washing machine, car service and driver, everything was made available to make our stay in Lagos as easy and practical as possible. Plus, the location of the apartment is perfect for most leisure activities we had planned. 

In summary :
Good: The Location was excellent, size of rooms was great, all the rooms had ensuites, air con worked, hot water in bathrooms, rooms clean, chef was competent, driver was great.
Bad: The shower head in 2 of the rooms wasn’t very good, no bins in any of the rooms, microwave was too small for the plates.

Overall though, I must say it was a really good experience. The client service above all was wonderful. We really felt like we were being taken care of. 

I will definitely stay at Amara suites again during my next trip to Nigeria. I cannot imagine staying anywhere else.

A very brilliant and pleasant stay

Amara has a great location.  It is more an apt than a hotel.  It is staffed by a professional team.  Each apt is assigned a steward.  Every problem I had  -  and there are always problems in Lagos :o), the team addressed very quickly.  I enjoyed my stay there (6 months) and would recommend it, particularly expats who need a soft landing into Lagos as they look for long term accomodation.  The only problem that was never resolved while I was there was the AC in the gym.  I suppose by now it's fixed.  There is a tennis court but the surface has not been maintained.  The diehards still played on it anyway.  They send alerts every week about happenings in Lagos which was much appreciated.

Amara Suites Milverton Road

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