Name: Aries Suites
Address: 12 Ogun Road, Lagos, Lagos, Lagos, 23401, Nigeria
Rating: 8

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Security guard

Garden

General

Non-smoking rooms

Room service

Fridge

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Telephone

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Transfer

English

Languages Spoken

Offsite parking reservations required

Parking nearby

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Murtala Muhammed International Airport

Aries Suites

Lagos

BEWARE! Unscrupulous management! I checked out a week before scheduled date, giving ample notice as required. Met hotel manager (tall dark slim man)who assured me I could pick up my refund after the holidays. I tried endlessly to collect the refund to no avail! When I returned to the UK, the front desk were rejecting my calls, and would answer whenever I call with alternative no! It questions guests' safety if the management is dubious!! Even lied that the phony accountant had debited my Nigerian account! Management was happy to received full payment made well in advance! Pls be careful out there! Rogues!

UNSCRUPULOUS MANAGEMENT! BEWARE!

It was my first time in Nigeria. From associating the country with abductions and mass killings to being able to freely walk the Lagos streets to/from my office; I have truly felt safe and joyful. A big part of this safe feeling was a function of Aries Suites’ hospitality. The service was top class and the genuine warmth from the people is what will make me come back. 

Aries Suites, to staff members Anna, Ezekiel and everyone ( from the receiving team members to the restaurant at the back); I will forever be grateful for how you cared for me and my space. 

Thank you to Mr Reuben and your wonderful team.
God bless you.
Molebogeng

Aries my home away from home

Excellent location and friendliness of the staff

it was my first travellings to the african republic of Nigeria. i checkdc into this hotel and the room was hugeeee. my bed was comfturble and my mini fridge had jollof and lager. great experience, i enjoyed my visit to nigeria would go back my son owen loved it. only bad part of holiday was the food. i had some strange fish that tasted like giraffe (dont ask how i know). and the rest of it tasted like oil. but a nice hotel it gets a 4

me like

The place is old, that’s why they started to renovate the place without noticing there customers.
Crew of hotel is lazy and don’t care at all, they more busy watching TV than helping the customers, the place is dirty, full of dust because there is no managing supervision.
The Indian manager even doesn’t speak to the customers, he don’t care about your stay.
The only positive is the restaurant food, it’s tasty, but I would not like to see the kitchen.

Typical Nigerian hotel by Indian standard

I booked this property via Booking.com. And secured the booking with £77. Lo and behold  when I got there on the 13th, I had to pay an extra N18,000 for one night, because the property claimed they did not receive any reservation from Booking.com. I placed a call to  Booking.com  right there at about 1.30am and the Booking.com representative spoke to the receptionist one Adeo̩la, in  my presence with my phone on speaker phone. This receptionist insisted to  Booking.com rep.that they did not receive the booking. She placed a call to the boss, an Asian, who insisted that I should pay the full amount but I opted for a night. I was too pissed off to and tired to go to another hotel in the vicinity. Booking.com called the receptionist directly on her phone, it was on speaker phone, that their claim could not be possible because it showed in booking.com’s  system that confirmed they received the booking and credit card payment. 

The Asians managing the property together with their Nigerian collaborators are fraudulent set of people in that property.

The operation is a scam! It should be shutdown.

Fraudulent rubbish hotel

The facilities needs an upgrade. The doors, furnitures and the bathrooms

I stayed here during my 2015 business trip for about a month. The staff were local Nigerians who were really good and co-operative and treated me like friend. Never seen such good and hard working staff. The rooms are clean and property is good with a very pleasant view.
The main drawback which annoyed me is the management which is very stingy. The staff is forced to work a lot more than normal working hours and I don't think they are paid well by the owner.
The food over here was really very bad that I got serious stomach problem which lasted for many months.
The chef during my stay (Indian person) wasn't good and had a lot of hatred for Nigerian staff. So much that every time he used to talk with us and talk against the nigerian staff. I wonder why the owner had kept him.
.
Fire Incident -- The fire alarm here is improper and during my stay my adjacent room caught fire during night and whole lobby got filled with dense black suit/smoke.  When I opened my door it was pitch black coz of smoke/suit and I had to struggle finding way for exit. 

Please note that my stay was during first half of 2015 but posting the review now and there was no option for selecting 2015 in review page.

Good rooms nice place but bad food.

Firstly, they make good Indian food and have clean towels and sheets. That is about the positives as far as my stay was concerned. The roo  was tiny (and I even paid extra for a slightly bigger room), also the room is rather dark and damp and was not really clean when I got in there. The booking had been mishandled, and I ended up paying for a larger room than I had booked, which is ironic since the room I got was really small. The furniture is in bad condition and you do not really want to stay in the rooms; which was unfortunate as I was in Lagos on business and had wanted to get some work done in the evening. The Indian food I had on the first night was quite good, although overpriced for Lagos. All the other meals I had there were terrible and in particular the breakfast buffet is a joke - only it is not funny. Tiny selection of over-boiled and re-heated items. On a slightly happier note, most of the staff were friendly, though not very attentive.

Realy not good enough

They gave us 1 night for 2 pax and then changed the stance and charged for extra breakfast. What a joke. Stay away if you don't want headaches.

Ac was also not good
So was TV reception not clear despite calling the TV guy 5 times it could not be fixed.

Mr Jagdamba, the manager is no doubt a good person but helpless in front of the deceptive and conniving management.


Aries Suites

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