Name: Airport Garden Inn Hotel
Address: 12 Tidal Road, Mangere, Mangere, Mangere, 2022, New Zealand
Rating: 5

24-hour reception

Smoke-free property

Heating

Garden

Television in lobby

Terrace

General

Non-smoking rooms

Fridge

Hairdryer

Shower

Rooms

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Transfer

Picnic area

Recreation

Free parking

Parking

Business center

Conference Hall

Business

Location

At the hotel

Room amenities

Auckland Airport

Auckland War Memorial Museum

Auckland Domain

St. Paul's Church

Parnell Rose Gardens

Myers Park

Western Park

University of Auckland

Aotea Square

Albert Park

Auckland Civic Theatre

Aotea Centre

Auckland Art Gallery

SKYCITY Auckland Convention Centre

Sky Tower

Auckland Ferry Terminal

Victoria Park

Voyager Maritime Museum

New Zealand National Maritime Museum

Auckland Fish Market

Airport Garden Inn Hotel

Mangere

Easy access off the motorway, simple check in by friendly staff. Our bed was clean and comfortable and the shower pressure was great.  The shuttle service to the airport was on time and very efficient.
However….. The housekeeping was sub standard.  The walls had blood 🩸 on them, other walls were marked and dirty, there were cobwebs in the corners. The shower should have been replaced years ago- mouldy and rotting.  If the outside of the fridge is anything to go by we’re glad we didn’t have food to place inside.

A place to put your head down. Don’t expect any frills

If you are an airport hotel, u got to know how to take people to the airport.  

I went to the front desk to arrange my drop off.  The staff told me”no room”.  

They explained they had a bus which was broken.  In its place, they rented a car that fits 4 people.  No room for me. 

Moronic?   

I explained to them I don’t care that the drive train for the bus broke.   

I then explained to them it was not my problem.  Your hotel offers free rides to the airport.  

I then shared with them they should simply hire and pay for an Uber.  

The staff said management would not allow us

30 minutes later, there was a knock at the door.  They apologized tabs informed me they would
Take care of the Uber for me.

They don’t understand service

This place is really good value in an overpriced market. 
The room was clean and tidy when we arrived and everything worked ok, yes it is dated but it is in good condition. 
The place is secure behind a security fence with card access and we checked out relatively early and that was easy too.

Great value and ok overnight

This place was revolting, we were charged over the asking price, the pics make it look great, not even close. The bathroom smelt like urine, the shower walls were buckled and water leaked out of the base. There was water or toilet water leaking under the wall into the hallway. Whilst the sheets looked cleaned the doona was stained and the pillows were like bricks. The first night there was a rukus opposite our door,  a woman kicking in the door opposite screaming and yelling, it took some time for hotel staff to address, poor people next door tus with small children were scared out of their minds.
The restaureant menu was limited, strangely enough the only ordinary pasta dish cost $30....go figga.

Worst experience in New Zealand

Not recommended. We arrived quite late and was having an early start.  Tea and coffee facilities but no milk. Outside light shine through the curtains and no way to turn it off. Very noisy from guests arriving and leaving and from the fridge. No sleep at all. Bathroom very old.

Won’t stay again

This was the cheapest  reasonable standard accommodation i could find around the airport. While its not flash and is a bit tired its very good value -  clean, good service and the free airport shuttle sealed the deal.

not 5 star but good value

Great location, friendly staff, free secure parking, room tidy. Hair balls on the wooden floor, no carpet so not cosy. Needs a real good paint job and that would brighten it up. No decor at all very plain and budget but serves its purpose. Would stay again.

Serves its purpose

The staff were friendly and helpful.Great having the free shuttle to the airport as part of their service .

The room was nice and roomy and clean,bed comfortable.

 Was disappointed there wasn't an extra blanket in the wardrobe as I was quite cold overnight.There was no information in the  room about the services offered in hotel and times so I didn't have to ring up or go down to find out.

There was no emergency safety exit plan in the room



Friendly service 

Booked here the night before we left NZ.  Mold in the bathroom, bugs on the floor, green algae pool, unkept flowerbeds and they used a leafblower in the morning on the hall carpets. The bar/dining area was dingy and tablecloth dirty.  I could hear the neighbors at 4am having a shower like they were in my room. The neighboring house had old mattresses and garbage strewn on the boulevard. The list goes on and they have a no refund policy! I was almost going to sleep in my vehicle in the 'locked compound'. Yes that is what it felt like as we needed to use our room key to open the gate into the motel area. Honestly if I come back I would spend the little extra for a different place. This one isn't worth the money we paid for one night.  This place is extremely rundown and  needs major TLC to make it worth paying the money they are charging. I am hard-pressed to give this place a 2 star rating. 

Never Again

The only thing that redeems this hotel is the airport transfers. Honestly how this hotel is still trading is a miracle.  The rooms are not only dated the curtains are torn everything is just glued together and playing a waiting game.  The rooms are clean.  you are a long way from anywhere unless you have a car it is hard to get around.  We had to book 2 nights as we came in the early morning on one night 4.30 am .  Look if you are transferring and just need a bed which is all the hotel caters to in reality.  The pool was a deep mossy green the walkways are lifting the walls are full of spac filler. Sorry but next time I will stay at the Novotel which is right at the airport.

Airport Garden Inn Hotel

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