Novotel Marrakech Hivernage

I almost cancelled this hotel booking based on some of the recent poor reviews; good job I didn't ... Having stayed at the hotel, it's clear to me that none of the recent bad reviews takes anything away from what is a very good standard, modern, chic-design hotel. This hotel is head and shoulders above average. The pool area is very nicely done and looks especially peaceful and beautiful in the evenings. I viewed 3 rooms at this hotel and all were of a good standard. Modern, clean, spacious, with a safe, a desk, a microwave, tv, fridge, tea facilities, and a comfy bed. A perfectly nice and spacious room and bathroom. No smells, no mould.. nothing. Just perfectly nice. I took the pool-view room as i was told that the city-view rooms can be a bit noisy. In terms of the recent bad reviews... if you dont want things going missing... use the Safe !! I found the staff very friendly and helpful... In terms of noise.. I was told that it can be noisy if you have a city-view room. But this is to be expected if your staying in a busy spot. Use earplugs!!