Name: Hotel Al Mamoun
Address: 23 Place 16 Novembre - 23, Casablanca, Casablanca, Casablanca, 20000, Morocco
Rating: 3.9

24-hour reception

Elevator/lift

Smoke-free property

General

Accessibility features

Accessibility

Concierge services

Services and amenities

Breakfast

Buffet breakfast

Cafe

Restaurant

Meals

Free parking

Parking

Pets Not Allowed

Pets

Property Location

Rooms

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Business, Other Amenities

United Nations Square

Complex Cultural Sidi Belyout

Ecole Assimil-Formation

Place Mohammed V

Central Market of Casablanca

Parc de la Ligue Arabe

Chleuh Mosque

Cathedrale Sacre Coeur

Marina Casablanca

Port of Casablanca

Casablanca Twin Center

Hassan II Mosque

Stade Mohammed V

Casablanca Technopark

Mohamed V International Airport

Hotel Al Mamoun

Casablanca

Stay away from place, its very noisy and dangerous late at night

Worst ever. No tv, no elevator, no wifi, no light on 5th floor and breakfast 10 min away..and screams outside until 5 am.

Room Number 503 ,room with a balcony overlooking the main street. Very quiet. The staff are wonderful at the reception. Fatima Zahraa is wonderful. Close to all facilities. We will return as soon as possible.  Thanks a lot 🙏

Close to everything

ATTENTION! 
dont go to this palace please, there is a bar in the bulding of the hotel, with laud music till 00.30 so you can't sleep befor 
,the bar man dont give the rest of money back he say its my tipps.. the room smell like cegarette.. no light in the toilette.. 

horrible

It was ok reception girl was very helpful also the gentlrman sitting with her all were nice but needs renovation and smell is damp mayb Bhakhur to feel good

Very very very very bad receptionist 
Very rude 
Hotel far from being clean 
To much noise because of the bar downstairs 
Not recommended at all 
They charge you extra money they claim it s a government fee ot sth
Neighborhood not very safe at night

Very bad service

First room I was given was beyond grim. I insisted they put a light in the bathroom and clean the room, or move me. They moved me. Second room was a slight improvement, but it was still horrible. The bed was uncomfortable, the pillows were like fat rocks, the sheets were too small for the mattress, and they were quite worn. The bed had a rubber sheet! The TV remote had no batteries.

Clean and spacy rooms with bath near the Medina. Affordable. Nice lobby and hotel exterior. We had paid full in advance to our Travel agent, clearly documented in the voucher. However the hotel receptionist still demanded a tax in addition, but no information signs, leaflets or receipt given in English on this – strange! Not much dinhares to pay extra though. Breakfast was included, however closed when we were there, no compensation offered - strange. Good restaurants nearby though. We did not get wifi to work in our room either, only down in the lobby. Sad that arguing, bad information given from staff not speaking good enough English spoiled a Casablanca night and stay. With hope that the hotel will improve their services.

Clean, spacy, affordable rooms but the hotel could improve their information and service

We stayed a couple of nights at Al Mamoun and can't say we recommend it. The location is actually pretty good, as it is on a square not far from the tram line and also Place Mohamed V and Place des Nations Unies. It was also a 10-15 walk from the Casa Port station. However, the hotel also suffers from the prime location as it is extremely noisy at night - not just from the hotel's own entertainment in the bar/ restaurant, but also from activities on the neighbouring streets at night. We were kept awake on the first night (Saturday) from a lot of beeping of car horns, music, arguments from people, etc. It was a bit better on the second night, but perhaps only because it was a Sunday. The reception of the area looks quite nice and traditional, though old. We arrived in Casablanca pretty early and were allowed to check in which was appreciated. The room we were given was on the second floor and it was spacious - with two double beds. The décor is very old school with a lot of floral fabric and dark wood furniture. It feels like the hotel has passed its heyday! The bathroom was a good size, though on closer inspection, there was a big hole in the tiling on the side of the bath, which was a bit off putting. There were toiletries - different colours and in bottles labelled "shampoo" so we were none the wiser. There was an AC, but there was no remote and it didn't look like it would function, so needless to say, it was cold at night - we had to take the blanket from the other bed to add to the one on ours. There was only 1 light bulb in the room which worked, so it was a bit dark for my liking and hard to read in the dim light. The mattress is very old and the springs on my side of the bed seemed to have gone so it was very uncomfortable indeed. There was also a weird thick rubbery covering on top which didn't extend to the sides of the mattress, so every time I turned, I would get caught on it. We didn't really have any issues with the cleanliness of the room in general though one of the carpets on my husband's side of the bed looked a it dirty so he turned it over as it seemed cleaner on the other side!! We were told that breakfast would be at 7am but when we went down the next morning, the restaurant was in darkness and we saw a sign in reception which said that breakfast was at 7.30. As we had a coach to catch for a day trip, we had breakfast elsewhere. On our last morning there, we went for breakfast at 7.30 and it was still being set up and only consisted of different types of bread, some yoghurt, cream cheese and jam. The orange juice was the powdered variety and you could have a hot drink. When we had almost finished, we were offered some boiled eggs - all very random. Wifi was non existent in the room, but was available in the reception and dining area. In general, we found Casablanca disappointing in terms of the limited sights to see, and the general grime of the place, so in that sense, I suppose the hotel lived up to what the city was like!! Not a place we would recommend, unless budget limits options!

Hotel Al Mamoun

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