Name: Hotel Paraiso del Pescador By Rotamundos
Address: San Agustinillo Tonameca, San Pedro Pochutla, San Pedro Pochutla, San Pedro Pochutla, 70947, Mexico
Rating: 8

Smoke-free property

Ticket assistance

Reception desk

General

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

San Agustinillo Beach

Mazunte Beach

Rinconcito Beach

Mermejita Beach

Huatulco Airport

Hotel Paraiso del Pescador By Rotamundos

San Pedro Pochutla

We stayed only one night and that was more than enough to make us realize that it was not a suitable place to stay.The truth is that for the price (1,335 Mexican pesos) I expected a little more or for the cleanliness enos.The room did not have the proper cleaning of a guesthouse, there was no hot water, the air conditioning did not work and it is full of ants, we tried to make sure that ants did not enter but it was impossible.Even the bed was full of ants.If you are looking for a cheap place to stay, I think there are other options with better conditions.

It's not worth the price you pay per night.

Needs a deep clean. Dust around windows and bathroom.

Amazing location with a beautiful view.  Hotel is in easy walking distance to many restaurants and shops.  Also easy access to public transportation.The property is rundown and in need of some care and attention.  Staff were on-sight but mostly sitting around and not interested in doing their job.  The same dirty ashtray and broken glass laid by the stairs/entrance for 2 weeks.  Bottles, ashtrays and dirty dishes were left by the beach chairs overnight.  Guests regularly cleaned this up so they could use the chairs and umbrellas.  Patios and steps were never swept.  Room was thick with greasy dust in the kitchenette, on the bedroom  ceiling and on the fan.  We weren't expecting much from a 2 star hotel but when we saw staff around and nothing basic being done it was disappointing.

Definitely a great place very convenient and right price!!! Awsome staff, big thanks to Poncho!!👍

No hot water for showers. Taking cold showers in the morning sucks!  Not so bad in the afternoon as it is hit but facility says hot water where is not. A lot of rust in the showers, shower water is rusty at first, and smells moldy in the rooms.

Worst and rude  attitude and treatment—-and that was by the owner!    “Customer service” was an oxymoron here!

2 friends and I begrudgingly decided on the 2 rooms left at this place. We had been told that it wasn’t high season anymore so that when we got to the area, we could best decide on a place.
Unfortunately that was not the case. 
“Beggars couldn’t be choosers”, so we thought that it was a better option than sleeping in the car or on the beach. We told ourselves that it would only be for the night, as we were headed on to Huatulco the next day. 

Upon further inspection, the room furnishings were dusty, and the antiquated air conditioner appeared as though it was on its last legs. It was absolutely filthy, and I am sure that whatever cool air that came out of there was tainted by massive amounts of germs and bacteria. 

Also, the mattresses were like cardboard, thus not even a decent night’s sleep could be had…

Before heading out that evening, we showered—without any hot water. 

I understand that this was Mexico, however when I am paying a good price for a place, which is advertised as a 3 star hotel, I expect hot water. If I was staying at a hostel or 1 or 2 star place, I wouldn’t.  My friends were both Mexican nationals, and thought the same.

We reported this to the staff at their affiliated restaurant, which also serves as the office, and we were told that the hot water boiler was broken.  Hmm, don’t you think you should have told us that before we checked in?  Moreover, we told them that there was no drinking water whatsoever in the room. It was about 90degrees. 

One of the staff members went in to the kitchen to fill up carafes of water and assured us that he’d bring them to our rooms, so that we didn’t have to climb up the stairs again to go back to the room as we were about to go out for the evening.

When we returned to our rooms around midnight, there was no water to be found. By this time, the “office” was closed, so no one to tell…
We then had to venture out—to two towns over, to find a place open that sold water.

In the morning upon checkout, we told the staff of the lack of follow through. They said they didn’t know who it was that agreed to bring the water. We then asked to speak with a manager. We were told that the owner himself had just come in and we should speak with him.

What ensued was absolutely unbelievable—- and unacceptable.
When we told him about the lack of hot water, he replied, “Well, did you have water?”   We said “Yes— but it was ice cold”.   He smirked and said, “Well, the boiler is broken—-but you had water, didn’t you?”
We were in disbelief. He then said that no place in the area has hot water. Ridiculous—and not true!
He responded similarly when we told him that there was no drinking water in the room. He said It wasn’t his obligation to provide that. I came back with— perhaps not, but what about as a courtesy, especially given this heat and humidity— especially when your staff person offered to bring it to our rooms—and then didn’t do so! 

He chuckled… now THAT was infuriating. At that point I asked for a discount. He was not happy with that request. Upon further arguing, he went inside the kitchen and came out with a 200 peso bill and practically threw it in my face, saying— “Here— now you can go buy breakfast”.

He ranted—“You must be from Mexico City— you all complain!” 
I told him that I was from the States, and my friends were from Oaxaca City and Puerto Escondido.

When I then asked him where HE was from, he said “Europe”. I then asked”Which country?”, and he blurted ”It’s none of your business.”

The nerve!

Well, one thing is for sure— he’s giving Mexican business owners a bad name. I have traveled extensively throughout Mexico over the past 35 years and every Casa Particular, Posada, and/or Hotel manager/owner have been so lovely and hospitable, regardless of rank.

This guy has got to go.

Never in my life have I been treated like this, nor had my friends.

Unscrupulous and rude owner!

If you stay here, be sure to book a room on the waterfront. Otherwise, you are in a very small room across the street on a narrow road that can get very busy evenings, weekends and holidays.

Hotel Paraiso del Pescador By Rotamundos

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