Name: Palacio la Embajada
Address: Francisco I. Madero #430, Centro, San Luis Potosi, San Luis Potosi, San Luis Potosi, 78233, Mexico
Rating: 0

24-hour reception

Smoke-free property

Ticket assistance

Terrace

No elevators

General

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Parking

Free parking nearby

Pets Not Allowed

Pets

Location

At the hotel

San Luis Potosi Airport

Palacio la Embajada

Awesome boutique hotel to visit downtown. Understand arrival needs a pre email for parking with a help handling luggage.

Clean, costumer service are great 😊 Perfect location

Excellent location! Very spacious room. Good WiFi. Bit of an odd configuration, some rooms open right to the lobby, but there weren't many guests during my stay. Breakfast around the corner at another one of their hotels, very good. Courteous staff. Would have liked a key to the main door to open at night instead of having to knock.

The only downfall was that the room does not have windows. The staff was very friendly and helpful as they could be. They did bring a portable air conditioner, Since it was extremely hot while we were there. The air conditioner block the stairs to go upstairs to the second bedroom and it was just really noisy. But I do appreciate that there was an air conditioner. The front gates, so that not just anyone can walk in you do have to ring the bell and they will let you in. I was able to meet family live there grandson. He said it was his great great grandparents home and he was happy that the honor by leaving some of the tiles intact and the staircase. It was nice to hear the family history.

Beautiful hotel. Had a good night sleep. Only improvement needed is an air conditioner. Room too hot

Very cute place and great location. Staff incredibly friendly and helpful. Towels need to be replaced. The only thing that I noticed was a deal breaker for me was that there was a lot of hair everywhere on the floor. As if someone had just checked out minutes before I checked in.

San Luis Potosi

child-bed

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limited-time

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treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

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with-view

annex

basement

main-building

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

It’s a very nice hotel, very clean an fancy but my experience was not what I expected at all.The location shared its precise but, in my opinion, a sign with the name of the hotel is missing outside, I notice it was the hotel cause y manage to look through an open door.There is no parking on site but there is an arrangement with a parking lot 6 blocks away, that’s too far for my taste. The charge for the parking ir reasonable but I prefer to leave my car on the parking lot a block away that belongs to another hotel (charges per hour).The room was cosy but smaller than I thought it would be, there is no Cable TV only wifi for streaming (with your own account).The breakfast included can’t be taken on those facilities, it was supposed to be served elsewhere.The morning of our check out, there was no water to shower or amor hung else, I went to the front desk and turn the pump on (also no phone on the room to call front desk) mu girlfriend take a shower but when I was about to… no water at all, I call front desk from my cellphone and they set they fix the problem. After 15 min they told me there was a problem with the water supplied so they ofer me to change to another room to get ready… but in other bother that belongs to the same chain, 3 blocks away. They offer us breakfast even though the time has passed to take it (it was included with te reservation) for the inconvenience but we decided not to take it and never return to that hotel again.

I told them I had a reservation and they asked me what company I was with and I told them hotels.com they checked and with a bad attitude they told me I didn't have one and I showed them where I had the reservation and even then they told me I didn't have any reservation and I asked them why they said that if I was showing them the reservation and with a bad face they gave me the room and I asked them if they had service to call a taxi for me in the morning and they told me no that they didn't do that the manager at the time Estefany and the next day another woman was there and she told me if they did have taxi service so I don't know what problem Estefany had for refusing me the hotel services

I will not book a hotel again, I do not recommend

I had a truly terrifying experience. While taking a shower, I was shocked by electricity. My toddlers were with me at the time, and I could have easily died as a result of this dangerous malfunction. When I reported the issue to the people at reception, they seemed to brush it off as if it was no big deal and simply offered to let me shower somewhere else. To make matters worse, their attitude was rude and unprofessional. I was shocked by their lack of concern for my safety and the safety of my children. I can't believe that they would be so cavalier about such a serious issue. I would not recommend this hotel to anyone due to the poor service and complete lack of concern for the safety and comfort of their guests.

It didn’t have internet or tv access, no handicap ramp overall it was very inconvenient

Palacio la Embajada

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