Name: Casa Museo Na Bolom
Address: Vicente Guerrero No. 33, San Cristobal de las Casas, San Cristobal de las Casas, San Cristobal de las Casas, 29220, Mexico
Rating: 8

24-hour reception

Smoke-free property

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Gift shop

Chapel

Garden

Terrace

Patio

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Indoor Fireplace

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Shower

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Dry-cleaning

Luggage storage

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Diet menu (on request)

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Restaurant

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Library

Sun Deck

Recreation

Offsite parking reservations required

Garage

Parking

Business center

Meeting and presentation facilities

Conference Hall

Business

Beauty and wellness

Pets Not Allowed

Pets

Location

At the guest house

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San Cristobal De Las Casas Airport

Angel Albino Corzo International Airport

Casa Museo Na Bolom

San Cristobal de las Casas

My friends and I stayed for two weeks, and I must say we enjoyed the breakfast served with a wonderful smile and  great service everyday of our stay.
We even had the opportunity of having a buffet breakfast one morning due to large groups meeting there.
They had a fabulous array of delicious Mexican dishes, including Chiapas tamales, eggs, chilaquiles, beans and much more.
They also have many rooms and suites, as well as a backyard with cabins.
Across the street, they have a garden with displays of a Mayan house and a huge canoe. A restaurant that specializes in waffles, including chicken and waffles, etc.
They have a store where they sell authentic crafts from the area. You can also watch a video about how Nabolom was founded by a great European couple, it is in English and Spanish.
And then u can go back to the hotel and visit the library and other rooms that display how the Blom’s lived, their office, bedrooms, wardrobe and more.
We had a problem where a not so friendly front desk clerk, wanted us to pay the first day, which I have never been asked to pay
before I leave. The lady I am talking about, was not the person I would have as my front desk person.
And then, there was Cristina, whose friendly disposition and smile, made us forget a few hiccups.
All and all, there were a few details in the rooms, that could have been better, no soap dish, missing handle in the little closet in the bathroom, no bottled water ( I only use it when traveling ), lampshades crooked, etc
Having a general manager on site and seeing him/ her around, to tell u more about the place and take care of those 
little details.

A beautiful hotel, that could be so much more

In the Colonial Mexican town of San Cristóbal de las Casas, Chiapas, you won’t find a more interesting place to stay than Na Bolom, “The House of the Jaguar,” a research center turned hotel/guest house tucked into a forest of tall trees.  Seven decades ago, Swiss photographer Gertrude Duby Blom and Danish archaeologist Frans Blom turned this 1891 stone and stucco complex into a museum, cultural center, guest house, and garden focused on the people, history, and environment of the Maya region of Mexico.  Na Bolom’s guestrooms hide behind arches lining stone patios graced with trees and flowering vines.  Inside your room, high ceilings and wooden roof beams show off Maya textiles and artifacts decorating white stucco walls.  You can warm your feet in front of your room’s brick fireplace or grab a book off the shelf and read in a cozy wooden chair.  Out your back window, morning light reveals shaded pathways winding through the garden’s trees and native plants.  

Na Bolom’s library and exhibits pull in overnight guests and scholars alike, so don’t be surprised if you meet a film maker, botanist, pianist, or playwright from Mexico or a half-dozen other countries, or a Lacandón Maya couple in town with their young children.  Dinner at the long dining room table--or outside on the flagstone patio—brings you traditional Mexican dishes that range from chicken a la orange to quesadillas and enchiladas, and the promise of a classical Mexican breakfast the following morning will make you want to wake up early.  Try the huevos rancheros, locally-harvested coffee, and fresh orange juice before you tour the in-house museum and the exhibits of Gertrude Blom’s photographs that line the courtyard walls. And when you’re ready, simply walk outside through Na Bolom’s huge wooden doors to explore the streets of San Cristóbal de las Casas and the Indigenous past and present that awaits you.  


History and Adventure in The House of the Jaguar

We visited Na Bolom 39 years ago and I promised myself that if I made it back to San Cristobal, I would stay there. We did and We were so pleased with the experience. The historic ambiance of the location, house, grounds and museum are the draw and if you appreciate that kind of stuff, you’ll love being able to lounge around in the courtyards and library and wander through the museum exhibits to notice something different each time. The surprise was how friendly the staff was, how good the food was and how comfortable the room was. We especially loved the in-room fireplace that they prepared for lighting each evening. On top of everything else, staying there helps support the Na Bolom Foundation that does great work in the region.

Immerse yourself in San Cristobal’s history,

The perfect place to explore San Cristobal. The staff and customer service was excellent. Our room was very comfortable. We became attached to the Tzotzil Indigenous women that sit in the court yard making crafts. Our daily conversations were wonderful and educational. Because of Hotel Na Bolom our memories of San Cristobal will be forever.

Magical!

This place is amazing - behind the old gates are two large sunny courtyards to relax in, a beautiful garden behind, great breakfast and evening meals.  The first courtyard has museum rooms and the second is for the hotel. This house belonged to an anthropologist/ archeolagist and the rooms now display many of the historic finds and photographs - really interesting. The bedrooms are decorated with local handicrafts, large and airy with an oldfashioned, with a fireplace to take of the late evening chill. We stayed two nights and the second night left early on a trip for Palenque (3am). The gentleman from reception kindly waited in the gateway entrance with us, until the taxi came.

Amazing historic hotel and museum

Have been going back since the 1970s.  Certainly NOT your normal hotel, but an experience like few you will find.  About a 10-15 minute walk from town square ("parque") and Santo Domingo church.  Restful, away from the bustle.  Rooms have indumentary from local towns, fireplace (wintertime can be chilly), bath. Two rooms with hydromassage/jacuzzi.  If you can disconnect from a TV and phone in the room, this is for you.  Tasty breakfast included, some options for late dining.  Handicrafts available from indigenous (Tzotzil and Lacandon) vendors in the sunny patio.  Across the street is a Mayan hut offering massages ($20-30 US), food and coffee (the best Irish coffee for the price), and a small handicraft store with Lacandon and Tzotzil arts and crafts, and showing a video (fee) on the history of Franz and Trudy Blom from the 50s to honors by Carl XVI Gustaf of Sweden.  A pivotal place for Chicago and Harvard anthropologists from the 50s-80s, with the best library on the area in the South of Mexico. Two small museums (Lacandon civilization, Moxviquil archaeology).  Nice gardens to sit and read in, plus a tree nursery which teaches children to plant trees.  Reasonable price for a bit of Highland history at the House of the Jaguar.

More a Legend than Just an Inn

While staying in a nice hostel in SC we wanted to spend a weekend in a nicer hotel for our anniversary. We had previously visited the museum, and were impressed with the history and foundation. We enquired on Thursday, and were shown a nice upstairs suite with a large whirlpool bath, fireplace, and garden views. Perfect, we thought, a huge hot bath and a nice space. Upon checking in the following day the first thing we tried to do wash wash our hands in the bathroom sink - this resulted in jets of water covering the floor and us, as one of the taps had been removed! Ok we'll use the shower head instead. After deciding to have a shower as well, and waiting a few minutes, it became painfully obvious, that hot water was not forthcoming. 

After asking at reception, I was informed that they could fix it, but not until the following day and they offered us another inferior room which we declined, as we were only there for the suite with the whirlpool bath. As we had paid for the suite, and on the promise that it would be fixed the next day, we packed our bags and left. 

The next day we arrived and checked in, to find that the sink had not been fixed. We decided that we would just deal with the broken sink by plugging a wine cork into the open pipe. Upon running the bath, the water ran out completely. We were again offered another room, which again we declined. We asked when they would fix the water and we were told that it would be fixed immediately. It was not.

We ended up staying that night and the following night with no running water, and showering in another room in another part of the hotel. We asked for a complimentary night as they promised that the water flow and temperature would be fixed on the Sunday, which they agreed to. Again there was no hot water until Monday morning when we had to check out.

Our main issue was that they continually promised a resolution, which did not happen, nobody was in a position to take responsibility and fix the problems we encountered. While the staff were friendly, there seemed to be nobody who could actually deal with the water problems.

If you want to stay here, check the facilities first as the staff didn't seem to understand that we selected the room for its nice bathroom, which we were unable to use.

Water fiasco

We spent 4 nights at Na Bolom and loved it. This is a unique property, part hotel, part restaurant, part museum and part gallery. The history makes it extra special and inspiring. The grounds are stunning with several courtyards- all surrounded by wonderful art, amazing photographs and history. In addition, staying here supports important ongoing community work. The breakfasts were delicious. Service wonderful, attentive and caring. This is not the place for you if you prefer a cookie cutter, no surprise, standard hotel room. If you appreciate art, culture, history and want to stay in a truly unique property this is for you. Most staff speak little if any English. That was not a problem for us and won't be for you either if you go with the flow.

Not Your Average Hotel- in a very good way

My husband and I stayed 3 weeks at NaBolom at the start of our 3 month stay in Mexico and what a welcoming start to our trip.  We appreciate bright rooms with much natural light and our room, Jatate, on the second floor and the next door room, La Cueva, have that with calming views to the lush gardens surrounding these rooms.  Our room was large, comfortable, and tastefully decorated, reminding us that we were staying in a place which had been created with passion and is full of history.  Bedside tables with lamps and a desk and chair made a lengthy stay very comfortable.  As it was January we appreciated that Manuel set a fire in our fireplace every day.  The entire staff, many of whom have been at NaBolom for a decade or more, made every effort to make our stay comfortable and relaxed.  Santiago, the manager, made Herculean efforts to solve some wifi problems;  Lulu at front desk answered our many questions and was generally very helpful; Fidelia, the housekeeper, kept our room immaculate and beautified with bouquets of flowers; Mario and Alex, the waiters, were attentive and friendly as they served up delicious Mexican breakfasts we were able to choose from a large menu; and we highly recommend that you take the tour of the house museum with Pepe who has a wealth of stories about the place and the Bloms who created this space.  NaBolom is a bit of a walk to the centre but on occasion we took a taxi to the centre - a deal at 70 pesos. 

A unique and wonderfully  unforgettable experience

This is definitely not an ordinary hotel!  To stay in a beautiful old casa which also houses a fascinating museum was a unique experience for us!  We stayed in one of the two upstairs rooms ( la Cueva and Jatate) which I would recommend as you get lovely views across the garden and city.  However you do need to be able to climb some quite steep stairs to get to them.  Our room was cosy and clean.  Fresh flowers were waiting for us.  There is a fireplace with plenty of wood supplied, we didn’t need to use it as we were plenty warm enough.  Breakfast is included, with a good choice.  It is about 10 minutes walk to the centre.  Worth it for this quaint hotel.  

Casa Museo Na Bolom

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