Iberostar Selection Paraiso Maya Suites AI

Don't believe the negative reviews!! We had an awesome time. We were a group of 7. 3 rooms, 5 adults and 2 toddlers, 1 toddler with severe food allergies. Resort: Super clean, the staff works tirelessly to keep everything super clean. Once we got the hang of the layout we rarely used the golf carts. Everything is connected. The individual buildings are connected by beautiful walkways. Room: Very clean. This is the first Caribbean/Mexican resort where the room does not smell musky. The room is chilled to a perfect 22C/72F. There is a door between the entry way and the main room, which keeps outside noise out at night. We had neighbors, but never heard them. The minibar is fully stocked with drinks and will actually keep everything cold. Water: You are provided with 2 glass bottes to fill from the water station. They are all over the resort and on each floor of each building. We used it every day, all day. The water tasted great, no different than my reverse osmosis filter at home. Pools: We didn't have to play the towel game, there were plenty loungers available, including in the shade. We didn't need first row seats at the main pool. We usually sat by the lazy river and wave pool. We use a "LocTote" to secure our phones and valuables while we were in the pools. There are plenty bars, refreshing hydration stations and food options nearby. We brought inexpensive floats for the lazy river and used them every day. We left some behind for the next group, easier than trying to fit them in the suitcase. We all loved the pools. Fun activities scattered through out the day. Critters: The resort is surrounded by lush jungle and is home to many animals. Koatis, agouti, iguanas, peacocks and cats roam the property. They leave you alone as long as you don't feed them. We saw a group feed the koatis and then get upset when they were literally trying to steal food from their plate at the pool. Enjoy them, don't feed them. The property is home to a spider monkey family. The mom carries a baby, super cute. The staff is very protective of them. Restaurants: We loved the breakfast buffet, really good spanish cava every morning is lovely. The breakfast was amazing every day. Dinner buffet was really good too. Did we love everything, no, but I always found something very delicious. They have to cater to so many different tastes that they do the best they can. We loved the steak house and italian the most. The hibachi was ok, the chef did a good job. We are food snobs, so I wouldn't recommend it to someone who loves Asian food. Shoutout: Our granddaughter has severe dairy allergies. Manuel was helping out at the italian restaurant and went above and beyond to make sure that she had something to eat. He was amazing. In addition, he speaks fluent german, he is a keeper. Chef Itza checked on us several times to make sure we had dairy free options. If there were no dairy free desert options she would bring strawberry sorbet to the table so she wouldn't miss out. That made for one happy girl. Timeshare: We did the breakfast presentation. Our son was not ready to buy, maybe in a few years. We received a catamaran trip as compensation, which was awesome. Beach: Too much sargassum, they couldn't keep up. Not their fault. We will definitely be back. We have been to many different AI resorts and this has been the best so far.