Hotel Riu Palace Mexico - All Inclusive

Name: Hotel Riu Palace Mexico - All Inclusive
Address: Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, Playa del Carmen, Playa del Carmen, 77710, Mexico
Rating: 9

2.9 kmfrom the city center

from $ 317

Fantastic

8780 reviews

9.0

Carol H

We initially requested a room change due to the location of our original room, and the staff were incredibly accommodating, offering us a choice of two alternative rooms the following day. From that point on, everything about our stay was flawless. The service throughout our two-week holiday was excellent — the staff were genuinely attentive and couldn’t do enough for us. We truly felt spoilt. The location is perfect, making it easy to explore and enjoy the area. While the rooms and corridors could use a bit of updating, they were well-maintained and kept spotlessly clean during our stay. We only wish we had booked for three weeks instead of two… maybe next time!

Popular amenities

Free Internet
Parking
Suitable for children
Swimming Pool
Fitness centre

Location

Playa del Carmen Airport • 2.0 km
Playa del Carmen Main Beach • 2.8 km
Xcaret Eco Theme Park • 4.2 km
Cozumel Airport • 20.0 km
Xel-Ha Water Park • 42.2 km

Available rooms

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Location

Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen

Places of interest
Xcaret Eco Theme Park • 4.2 km
Xel-Ha Water Park • 42.2 km
Wet n' Wild • 54.4 km
El Rey Ruins • 59.8 km
Playa Delfines • 59.9 km
Kukulcan Plaza • 64.4 km
Maya Cancun Museum • 64.9 km
La Isla Shopping Mall • 65.3 km
Museo de Arte Popular Mexicano • 67.3 km
Mercado 23 • 67.8 km

Airports
Playa del Carmen Airport • 2.0 km
Cozumel Airport • 20.0 km
Cancun International Airport • 53.0 km
Tulum Naval Air Station • 55.5 km

Description of the hotel

Location

Dreaming about a first-class hotel? Welcome to hotel «Hotel Riu Palace Mexico - All Inclusive» is located in Playa del Carmen. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Playa del Carmen Main Beach, Xcaret Eco Theme Park and Xel-Ha Water Park.

At the hotel

Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center and a diving club. You won’t be bored as at the hotel you will find a barbeque area.

Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the hotel. Accessibility: there is an elevator/lift.

There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a shower, a mini-bar and slippers. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

434 rooms, 2 floors

Services and amenities

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Garden
Television in lobby
Terrace

Rooms

Cable TV
Minibar
Hairdryer
Bathtub
Shower
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Bottled water

Internet

Free Wi-Fi

Transfer

Taxi booking

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Barbecue grill(s)
Billiards
Nightclub
Sun Deck

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Indoor Pool
Outdoor pool
Private beach
Pool facilities
Next to the beach

Business

Event facilities
Conference Hall

Sports

Windsurfing
Diving
Snorkelling
Tennis court
Fitness facilities
Golf сourse (within 3 km)

Beauty and wellness

Massage
charged separately
Sauna
Spa
charged separately
First Aid Kit

Kids

Babysitting and childcare
Children's playground
Children swimming pool
Kids club

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.