The Carmen

246 mfrom the city center

from $ 111

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Excellent

1097 reviews
8.8
Mscasee78

I have stayed at the Carmen a few times, and continue to return due to its comfortable quiet rooms, centric beachfront location and 180 degree pool view. It's only a few minutes walk from the ferries, and a minute from famous 5th ave. It's one of the few hotels there with its own small beach club and dj at night. Perfect for a quick getaway The rooms look like something out of the Jetsons tv show. Although they could use a little maintenance, the hotel is fantastic and close to everything. It isn't noisy, and no kids allowed.

Popular amenities

  • Free Internet
  • Transfer
  • Swimming Pool
  • Fitness centre
  • Bar or restaurant

Location

  • Playa del Carmen Main Beach • 700 m
  • Playa del Carmen Airport • 860 m
  • Mamitas Beach Club • 1.3 km
  • Xcaret Eco Theme Park • 7.0 km
  • Cozumel Airport • 20.1 km

Available rooms

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Location

Calle 8 Nte 876, Playa del Carmen

  • What's nearby
  • Playa del Carmen Main Beach • 700 m
  • Mamitas Beach Club • 1.3 km
  • Places of interest
  • Xcaret Eco Theme Park • 7.0 km
  • Xel-Ha Water Park • 45.0 km
  • Wet n' Wild • 51.6 km
  • El Rey Ruins • 57.0 km
  • Playa Delfines • 57.1 km
  • Kukulcan Plaza • 61.5 km
  • Maya Cancun Museum • 62.1 km
  • La Isla Shopping Mall • 62.5 km
  • Museo de Arte Popular Mexicano • 64.5 km
  • Mercado 23 • 65.1 km
  • Airports
  • Playa del Carmen Airport • 860 m
  • Cozumel Airport • 20.1 km
  • Cancun International Airport • 50.2 km
  • Tulum Naval Air Station • 58.3 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «The Carmen» is located in Playa del Carmen. This hotel is located in the center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel — Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park.

At the hotel

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Want to be always on-line? Wi-Fi is available.

The beauty and wellness services: a massage room. Guests who love doing sports will be able to enjoy a fitness center and a diving club. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the hotel.

The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, German and French.

Room amenities

The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

37 rooms • 5 floors

Services and amenities

Popular

  • Free Internet
  • Transfer
  • Swimming Pool
  • Fitness centre
  • Bar or restaurant

General

  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Ticket assistance
  • Terrace
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Adults Only
  • Upper floors accessible by elevator

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Linens
  • Laptop safe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage
  • Telephone

Meals

  • Bar
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Coffeemaker
  • Bottled water

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    charged separately

  • Airport transportation

    charged separately

  • Car rental

    charged separately

  • Transfer services

Languages Spoken

  • Spanish
  • German
  • English
  • French
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Bike rental
  • Nightclub
  • Fishing
  • Sun Deck

Parking

  • No parking

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Next to the beach

Business

  • Conference Hall

Sports

  • Diving
  • Cycling
  • Snorkelling
  • Fitness facilities

Beauty and wellness

  • Massage

    charged separately

Pets

  • Pets Not Allowed

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • in case of property damage
    100 USD per room per night
Transfer
  • Airport round trip
    160 USD

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • in case of property damage
    100 USD per room per night
Transfer
  • Airport round trip
    160 USD

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Resort fee: USD 19.00 per room per night.
Environmental fee: USD 1.50 per room per night.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
8.8

Excellent

Based on 1097 reviews from guests around the world.

129 reviews are available in your language

  • Cleanliness

    8,8

  • Hygiene products

  • Location

    8,8

  • Meals

    6

  • Value for money

    8,8

  • Room

    7,8

  • Service

    8,8

  • Wi-Fi quality

    3

Reviews
The Carmen
  • Kody

    leisure, couple

    March 2024

    Standard Double room with partial ocean view (full double bed) (king size bed), 8 nights

    9.0

    Fantastic

    Kody
    March 2024

    What was good

    Great hotel with an excellent location right on the beach, perfect for those looking to explore off the beaten path or conveniently walk a few blocks to Walmart. When booking online from the service I used, it was advertised as a hotel fee per night, not per person. However, upon arrival, there seemed to be some confusion as it was actually per person. Fortunately, they honored the original price, and we had an amazing time. The room was fantasti

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Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union