Iberostar Waves Quetzal - All Inclusive

Name: Iberostar Waves Quetzal - All Inclusive
Address: Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Playa del Carmen, Playa del Carmen, 77710, Mexico
Rating: 9

3.3 kmfrom the city center

from $ 326

Fantastic

9432 reviews

9.0

lexie L

We had our wedding here in May. The resort was beautiful, and we got to see a lot of wildlife! The staff was incredibly friendly and helpful! Nayeli and Bere we beyond helpful! They were so caring and kind! They were very attentive throughout our entire engagement while we planned the wedding and were very patient and responsive when we had questions. They helped direct events during the wedding. They even checked in while we were getting ready on the day of our wedding to make sure we didn't need anything, and they continued to make us feel special even after the wedding day itself! Forever grateful for them and the entire resort staff who made our dream wedding come true! If you are looking to have a destination wedding I highly recommend using them. All of our guests were incredibly happy with the resort itself as well.

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Playa del Carmen Airport • 2.3 km
Xcaret Eco Theme Park • 3.9 km
Cozumel Airport • 20.0 km
Xel-Ha Water Park • 41.9 km
Cancun International Airport • 53.3 km

Available rooms

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Location

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen

Places of interest
Xcaret Eco Theme Park • 3.9 km
Xel-Ha Water Park • 41.9 km
Wet n' Wild • 54.7 km
El Rey Ruins • 60.1 km
Playa Delfines • 60.2 km
Kukulcan Plaza • 64.7 km
Maya Cancun Museum • 65.3 km
La Isla Shopping Mall • 65.6 km
Museo de Arte Popular Mexicano • 67.6 km
Coba Ruins • 67.8 km

Airports
Playa del Carmen Airport • 2.3 km
Cozumel Airport • 20.0 km
Cancun International Airport • 53.3 km
Tulum Naval Air Station • 55.1 km

Description of the hotel

Location

Everything you need is in one place. Resort «Iberostar Waves Quetzal - All Inclusive» is located in Playa del Carmen. This resort is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xcaret Eco Theme Park, Xel-Ha Water Park and Wet n' Wild.

At the resort

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a free parking zone. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a diving club.

Swimming fans are going to enjoy an outdoor pool. For participants of business meetings, there is a conference hall and meeting and presentation facilities. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the resort.

The staff of the resort will order a transfer for you. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, Italian, German and French.

Room amenities

In the room, for you, there is a TV and a mini-bar. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

350 rooms • 3 floors

Services and amenities

General

Shopping on site
Air conditioning
24-hour reception
Currency exchange
Smoke-free property
Ticket assistance
Gift shop
Garden
Terrace
All Spaces Non-Smoking (public and private)

Rooms

Room service
Family room
Smoke Detector
TV
Minibar
Hairdryer

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Telephone
Iron

Meals

Bar
Breakfast
Buffet breakfast
Breakfast in the room
Cafe
Restaurant
Coffeemaker

Internet

Free Wi-Fi
Internet access

Transfer

Shuttle
charged separately
Airport transportation
charged separately

Languages Spoken

Spanish
German
English
Italian
French
Multi-language staff
Portuguese

Tourist services

Tour assistance

Recreation

Billiards
Sun Deck

Parking

Parking
Free Parking on Premises

Pool and beach

Outdoor pool
Pool facilities
Next to the beach

Business

Event facilities
Meeting and presentation facilities
Conference Hall

Sports

Windsurfing
Diving
Snorkelling
Tennis court
Fitness facilities
Golf сourse (within 3 km)

Beauty and wellness

Doctor
Steam room
Sauna
Spa
charged separately
First Aid Kit

Kids

Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly
Kids club

Pets

Pets Not Allowed

Health and Safety Measures

Extra decontamination measures
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property: