The Reef Playacar Beach Resort & Spa

2.1 kmfrom the city center

from $ 182

  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa
  • The Reef Playacar Beach Resort & Spa

Excellent

8378 reviews
8.0
Charles S

My wife and I have traveled all over Mexico and the Carribean islands. Previously, we had stayed at Coco Reef twice. The resort travel accommodations to and from the airport was timely and flawless in a new van with no other passengers. I must give a shout out to the extraordinary staff who excelled in friendliness and service. Bartenders, Cesar, near the lobby would locate sporting events for us on his sport network. He was attentive and kindhearted. Other names that pop out are Santos at the beach bar. The entertainment personnel were great. Diane at food service was too sweet. The rooms were kept clean. Reef Playacar made a concerted effort to clean the sargassum (seaweed) by labor. The large Rui Hotel next door had heavy equipment and did a poor job of keeping after their beach sargassum. I love the tropical trees and vegetation in the center of the resort. Unfortunately, there was an area with a foul ordor. We had a couple's massage at the resort which was absolutely wonderful. The resort entertainment was okay but usually only ran about 45 minutes. The Michael Jackson Tribute was the BEST. Monday's Karaoke show was fun, and I got to befriend several other resort guests from Chile and Uruguay. They did have a couple of bands with soundtracks and some instrumentation that was quite entertaining and danceable. The peddlers on the beach had the lowest prices for jewelry and other items. The peddlers on the resort near the pools were rip-off artist. Do not use the pharmacy next door in front the Rui Hotel for their prices is extreme. Wait to go to 5th Avenue where they are plentiful and one-third of the cost. I was disappointed that the resort did not offer free rides to their sister resort(s) as they had in the past. Now, you need a gold bracelet at a cost of $21.00 per day for this service. Coffee makers were not offered in most rooms, unless you paid the extra fees. I didn't mind going to the Chulavista buffet restaurant to retrieve coffee and expresso. There was so much food to choose from at all meals with a great staff.

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Playa del Carmen Airport • 1.2 km
  • Playa del Carmen Main Beach • 1.9 km
  • Xcaret Eco Theme Park • 5.1 km
  • Cozumel Airport • 19.7 km
  • Xel-Ha Water Park • 43.1 km

Available rooms

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Location

Ave. Xaman-Ha, Playa del Carmen

  • What's nearby
  • Playa del Carmen Main Beach • 1.9 km
  • Places of interest
  • Xcaret Eco Theme Park • 5.1 km
  • Xel-Ha Water Park • 43.1 km
  • Wet n' Wild • 53.6 km
  • El Rey Ruins • 58.9 km
  • Playa Delfines • 59.0 km
  • Kukulcan Plaza • 63.5 km
  • Maya Cancun Museum • 64.1 km
  • La Isla Shopping Mall • 64.5 km
  • Museo de Arte Popular Mexicano • 66.5 km
  • Mercado 23 • 67.1 km
  • Airports
  • Playa del Carmen Airport • 1.2 km
  • Cozumel Airport • 19.7 km
  • Cancun International Airport • 52.2 km
  • Tulum Naval Air Station • 56.3 km

Description of the hotel

Location

Here, you won’t puzzle over the place to go as everything you need is close by. Resort «The Reef Playacar Beach Resort & Spa» is located in Playa del Carmen. This resort is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the resort — Playa del Carmen Main Beach, Xcaret Eco Theme Park and Xel-Ha Water Park.

At the resort

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area, a yoga area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke and a ping-pong area.

Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a business center and event facilities. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the resort.

If you want to make your journey even more comfortable, you can order a transfer. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, ironing, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English and Spanish.

Room amenities

In the room, there is an alarm clock, a shower and a TV. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

198 rooms, 3 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • No elevators

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Alarm clock
  • Toiletries

Accessibility

  • Accessibility features

Services and amenities

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar

Internet

  • Free Wi-Fi
  • Internet

    charged separately

Transfer

  • Shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Free bicycle rental
  • Bike rental
  • Billiards
  • Karaoke
  • Hiking
  • Fishing
  • Sun Deck
  • Ping-Pong

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Water sport facilities
  • Pool facilities
  • Beach/pool towels
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Windsurfing
  • Diving
  • Cycling
  • Table Tennis
  • Snorkelling
  • Tennis court
  • Fitness facilities
  • Golf сourse (within 3 km)
  • Yoga

Beauty and wellness

  • Doctor
  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Spa

    charged separately

  • First Aid Kit

Kids

  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Information about the type of meals included in the price is indicated in the rate details.
As of April 1,2021 Visitax for foreign tourists comes into force. Payment in the amount of MXN 224.00 (or USD 10.00 per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
8.0

Excellent

Based on 8378 reviews from guests around the world.

119 reviews are available in your language

  • Cleanliness

    8,8

  • Hygiene products

  • Location

    9

  • Meals

    9,3

  • Value for money

    7,9

  • Room

    8

  • Service

    8,9

  • Wi-Fi quality

    5

Reviews
The Reef Playacar Beach Resort & Spa