Hyatt Centric Playa del Carmen - Downtown House & Beach House

Name: Hyatt Centric Playa del Carmen - Downtown House & Beach House
Address: Calle 12 entre 5ta Ave. y 10 S/N Centro Playa del Carmen, Playa del Carmen, Playa del Carmen, Playa del Carmen, 77710, Mexico
Rating: 9

752 mfrom the city center

from $ 636

Fantastic

2024 reviews

9.0

Brian A

Hyatt recently rebranded this property in December of 2024, so those returning to PDC might remember this as the Thompson. If you reserve the downtown location, it is literally in the middle of everything. The beach house is about 2 blocks away. Regardless of which property you reserve, you have access to both. The beach house is right on the beach. Both locations have pools and restaurants. The downtown location is adults only. The pool at the downtown location is stunning. It's an infinity pool that runs the length of the hotel, has a swim-up bar, and plenty of loungers/seating and cabana type rooms. The pool at the beach house is smaller, but also has loungers and cabanas. The staff at both locations are simply amazing and attentive. If you look closely, the downtown location does need a little maintenance and upkeep, but that is likely on its way with the rebranding. Regardless, I had not known about this property before and I will definitely be back. It's the best of both worlds being able to get a downtown vibe and beach house all at the same time.

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Fitness centre

Location

Playa del Carmen Main Beach • 330 m
Mamitas Beach Club • 840 m
Playa del Carmen Airport • 1.2 km
Xcaret Eco Theme Park • 7.2 km
Cozumel Airport • 19.6 km

Available rooms

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Location

Calle 12 entre 5ta Ave. y 10 S/N Centro Playa del Carmen, Playa del Carmen

What's nearby
Playa del Carmen Main Beach • 330 m
Mamitas Beach Club • 840 m

Places of interest
Xcaret Eco Theme Park • 7.2 km
Xel-Ha Water Park • 45.2 km
Wet n' Wild • 51.4 km
El Rey Ruins • 56.8 km
Playa Delfines • 56.9 km
Kukulcan Plaza • 61.4 km
Maya Cancun Museum • 62.0 km
La Isla Shopping Mall • 62.4 km
Museo de Arte Popular Mexicano • 64.4 km
Mercado 23 • 65.0 km

Airports
Playa del Carmen Airport • 1.2 km
Cozumel Airport • 19.6 km
Cancun International Airport • 50.2 km
Tulum Naval Air Station • 58.5 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Hyatt Centric Playa del Carmen - Downtown House & Beach House» is located in Playa del Carmen. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone.

Guests who love doing sports will be able to enjoy a fitness center, a gym and a diving club. To book an excursion, consult the tour assistance desk of the hotel. You can take your pet with you for the journey. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer.

Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, a safe-deposit box and a concierge.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

119 rooms, 4 floors

Services and amenities

General

Shopping on site
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Ticket assistance
Television in lobby
Terrace
Fire Extinguisher

Rooms

Room service

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Ironing
charged separately
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service

Meals

Bar
Breakfast
Restaurant
Snack bar

Internet

Free Wi-Fi

Transfer

Airport transportation
charged separately

Tourist services

Tour assistance

Recreation

Nightclub
Fishing
Sun Deck

Parking

Parking

Pool and beach

Pool facilities

Business

Event facilities
Fax and copy machine
Conference Hall

Sports

Diving
Snorkelling
Fitness facilities
Gym

Kids

Babysitting and childcare

Pets

Pets allowed

Health and Safety Measures

Extra decontamination measures
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Children

At the age from 0 to 12 years if their parents or guardians are staying in the same room on extra beds
You must specify the price

Deposit

-
300 USD by bank card per room per night

Additional bed

You must specify the maximum amount
40 USD per guest per night

Parking

You must specify the location
15 USD per each vehicle per night

Transfer

Airport round trip
220 USD

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Children

At the age from 0 to 12 years if their parents or guardians are staying in the same room on extra beds
You must specify the price

Deposit

-
300 USD by bank card per room per night

Additional bed

You must specify the maximum amount
40 USD per guest per night

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

**Know Before You Go**

The reservation will be canceled in case of guest's no-show till 12:00 AM.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

**Fees**

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 10 and USD 40 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The resort fee includes:Fitness center access

Fitness/yoga classes

Partner property beach club access

Partner property access

Internet access

Phone calls

In-room bottled water

Additional inclusions