Name: Hotel Hacienda del Viejo
Address: Calle Dieciseis Zona Centro, Matamoros, Matamoros, Matamoros, 87300, Mexico
Rating: 0

Smoking areas

Garden

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Free Wi-Fi

Internet

Free parking

Parking

Pets allowed

Pets

Location

At the hotel

South Padre Island International Airport

Matamoros Airport

Valley International Airport

Hotel Hacienda del Viejo

Clean and safe and plenty of eateries local

First time staying at this location, if you have children this hotel is it. Everyone at the property was very nice, great customer service. Clean Hotel, staff on the property 24/7. The hotel is at an easy accessible location that is close to everything.

The gentleman at the desk was incredibly accommodating, and extremely helpful and knowledgeable. The lady receptionist was no so friendly, so I mostly avoided her.Due to my medical conditions (why I was there), I had to insist that the AC was left on in the room, as they shut it off once you leave the room. The gentleman made sure that this happened, and I am grateful.The floor of my room was dirty, and I cleaned it, but the bathroom was very clean and very well maintained.This is Mexico - and a border town at that - so although noisy, and difficult to clean and manage, the staff do all they can to ensure their is a safe, monitored element. It is a safe stay in a somewhat rough neighborhood. They did an excellent job, and it was greatly appreciated.

If you don’t mind old hotels, this is the place for you, it was convenient for us, because we got a 2 single and 1 double bed for 4 people, besides is only 10 minutes from the US/MEX border, 10 minutes from the Bus Station, you have restaurants and convenient stores all around, walking distance. They advertise free WIFI but is doesn’t work, like I said it is an old hotel.

Matamoros

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

This place sucks, it’s terrible. The staff is horrible, they act like you work there. There were no bed sheets on the beds. The lady comes 30 minutes later and just hands them to me, as if I work there. One container of “soap” is the soap, shampoo, conditioner, lotion, toothpaste, lol. This place is a joke. I would rather sleep on the street next time. It’s probably more sanitized and softer than that rock they call a “bed”. Este lugar es una basura. Sin duda, es el PEOR, “hotel” donde me eh hospedado. Prefiero dormir el la calle que volver a quedarme ahí. De segura la calle está más limpia, y más suave que esa piedra a la que le llaman “cama”.

Bed sheets were stained and they did not have blankets available. Room was very cold and I had to call the front desk because they had to come personally to the room to set the AC temperature with a control remote they kept. I had to asked them to change the temperature twice in the middle of the night. It was too noisy all night we could hear staff walking and talking in the hallways.

Upon trying to check in I am told that there are no rooms available and that the reservation that si made is not valid because they where fully booked.

Hotel Hacienda del Viejo

Popular amenities

Location

Available rooms

Location

Description of the hotel

Services and amenities

Popular

General

Accessibility

Services and amenities

Internet

Parking

Pets

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients