Name: Sara Suites Ixtapa
Address: Boulevard Ixtapa MZ-4 LT 19-A, Ixtapa, Ixtapa, Ixtapa, 40880, Mexico
Rating: 0

24-hour reception

Elevator/lift

Ticket assistance

Garden

Television in lobby

Express check-in

General

Concierge services

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Garage

Swimming pool

Pool and beach

Children swimming pool

Kids

Pets Not Allowed

Pets

Contactless check-in and/or check-out

Health and Safety Measures

Location

At the hotel

El Palmar Beach

Ixtapa-Zihuatanejo International Airport

Sara Suites Ixtapa

Everything was exelent pool location staf thanks for it

The Sara Suites is a low cost, quite basic hotel on the "wrong" side of the road from the beach.  Rooms are sparse - there was no chair at all, but clean and with an excellent air-conditioning system - very quiet and kept the room constantly cool.  The bed was comfortable, once you had removed the plastic undersheet (I replaced it with a towel, just in case it got too hot in the night!).  My room safe may not have been working (or it may have needed new batteries).  There's enough storage space, and the shower was fine , though it took a long time for the hot water to run through at the end of the corridor.Although reception is manned 24 hours, staff are laid back and don't speak much English, and you can gain uncontrolled access to the hotel round the back, so security is minimal - but it doesn't feel like a place where that matters too much.    The restaurant was only open on Friday/Saturday, and most of the items on the lunch menu were unavailable - but 500m away ion the centre of the village there are dozens of restaurants offering as wide range of Mexican and international food.  (The nearest restaurant is possibly the most expensive in town).  It's quite close to the Mango discotheque and on Sunday night I was kept awake - nothing the hotel can do about this.The pool is pleasant - kept clean, quite small but not too crowded.  Although the hotel has a "quiet" policy from 2200-0800, in practice you can swim in the pool at almost any time (it's lit past midnight).

This hotel no good condition shower room to small

The place is not well situated, on a big Blv.  Moto race each night, big car audio system until 3.00 am.. well,,, this is it.

Door lock was broken. Dead bolt lock did not work.You get what you pay for. Extra small.

Ixtapa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Basic hotel with small pool & laid back attitude

Thought it was a suite type hotel, hence Sara Suites. Not! No fridge, no microwave, no coffe pot. They tried to make me pay again. Told them I had paid you with my Visa card. Had to ask for water bottles as there was only one in our room. The bed was on a cement slab with only a mattress. Very uncomfortable to sleep on. The breakfast was horrible and the coffee at the restaurant tasted like iodine! Yuk! All in all, I would not stay there again, nor recommend it to anyone. The staff was not friendly.

This hotel Sara suites have so much mild in bathroom area smells bad, room have mold everywhere the place is birty ,sink DIDNT work shower head DIDNT work has mild walls , pool area dirty floors tables outside,floors this place I don’t recommend it ! I ask to speak with manager or owner the reception told me to write a letter but no money back so I check out I left the hotel because is NOT GOOD THIS HOTEL IN THE PICTURES LOOK DIFFERENT BUT WHEN YOU GET THERE IS BAD AND NO PARKING EITHER. Don’t Wasted your money!

We didn’t like:Bugs in the room, unruly noisy guests,no clean bed sheets everyday, not enough bath towels, and poor house keeping,(among other things)Things we liked:Great location, and friendly staff. P.S  In the future we won’t be lodging at this hotel hotel

Very bad experience, would not recommend and definitely would not stay there again. Night front desk lady was very rude and had an attitude, offered no help with bad toilet and said to fix it myself.

Sara Suites Ixtapa

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